Lynnwood Microsoft Certified Support Services

Microsoft Dynamics GP, originally called Great Plains, sports a longer history than almost any other ERP platform made for the Windows OS. Dynamics GP is a proven, feature-rich application and is one of the most widely used ERP platforms for small and mid-size businesses, with around 50,000 active customers worldwide. Many businesses who have depended on Dynamics GP for years or decades have managed to defer upgrades and maintenance long enough that they now find themselves using legacy software and rickety IT infrastructure. This can be dangerous. Meanwhile, a recurring complaint we hear from new customers is that they have trouble locating experienced Dynamics GP experts to partner with for guidance on how to update their Dynamics GP system affordably and extract the most business value out of the application.

The longer a business attempts to make do with outdated releases of Dynamics GP, the more complex the upgrade process becomes. When server hardware or disk systems break down, there could be no equivalent hardware on the market to use as substitutes. When editions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, vital security updates are no longer released. The latest editions of SQL Server may not work with your important GP customizations. Next-generation products such as Microsoft's Power BI may not be an option. Organizations investigating an update of their Microsoft Dynamics GP environment can be intimidated by the number of components involved in the puzzle. And the price tag suggested for a migration may be through the roof.

Dynamics GP Upgrade and Enhancement Services Available from Progent
Progent has supported Dynamics GP and Great Plains for over two decades, and Progent's tested professionals have provided high-level and affordable online consulting for Windows-powered environments to businesses in every state across the U.S. By offering deep experience with all releases of Microsoft Dynamics GP as well as world-class system integration skills, Progent is uniquely suited to make sure your Lynnwood, Washington business optimize the benefit of GP/Great Plains.

We become partners with our customers and begin by listening to their needs. After gaining an understanding of the IT environment and the areas for improvement we make our recommendations. Proposed services may involve a migration to a more current and supported release of Dynamics GP, basic user education, complete system and specific module configuration including 3rd-party products offered by a broad range of suppliers that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business software used by company, custom report creation, and solution evaluations to determine whether GP is being used to its fullest. Our objective with each Microsoft Dynamics GP project of whatever size is to optimize strategic value and manage cost.

Progent can assist your Lynnwood, Washington company in each phase of your Microsoft Dynamics GP migration or customization project including:

• Deployment Assessment
  Take a look at what modules and features of Microsoft Dynamics GP you are now running and propose additional features available on GP that might be suitable for your organization.

• Upgrade Design and Timing
  Develop a comprehensive upgrade plan and schedule that minimizes business disruption. Schedule solution validation, production upgrade, and training. Specify custom development and add-on products. Anticipate and manage compatibility issues.

• Testing
  Design and implement a pilot system for validating the upgrade project.

• System Updates
  Create backup copies of databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to assure continuing support services from Microsoft and to have all the latest features accessible to your organization. Update SQL Server and compatibility levels for all associated databases. Activate services from the GP Professional Services Tools Library. Condition data and execute scripts to address known issues.

• Management Reporting
  Create reports and or dashboards for private and public consumption. Deploy SQL Server Reporting Services (SSRS) and combine Dynamics GP with Power BI for on-demand reporting and for aggregating information from multiple on-premises and external sources.

• Training
  Deliver one-on-one or classroom style training for current and first-time users of Microsoft Dynamics GP.

• Support Services
  Act as a single point of contact for support to ensure effective and affordable handling of problems thanks to familiarity with your particular situation.

• Recommendations
  Recommend the use of software modules included with the basic GP system but are not currently being utilized. Also, recommend third-party products written specifically for Microsoft Dynamics GP to provide capabilities that GP skips.

• Integrations
  Build special integrations between Dynamics GP and other strategic platforms to avoid redundant data entry and increase consistency.

• Customizations
  Build major and small customizations that run with Dynamics GP to handle specific functions not handled by out-of-the-box GP modules or external modules.

• Needs assessment and site inventory
• Network architecture planning and deployment (local, cloud-based, or hybrid)
• Configuring security gateways and remote connections and creating security policies
• Integrating Apple iOS, Android, and Windows mobile devices
• Creating high-availability (HA) environments
• Integration with PaaS and IaaS services such as Microsoft 365
• Disaster recovery planning
• Performance optimization

Progent also has extensive experience providing support from seasoned Cisco CCIE-certified network consultants, Hyper-V planning and integration consultants, and VMware virtual machine specialists. This background with core IT platforms cuts time and expense when helping businesses through every aspect of updating their older Dynamics GP deployment. Progent also offers the skills of advanced security and information assurance experts, disaster recovery preparedness experts, application developers, hybrid cloud integration experts, and database administrators who can help you to design, deploy, and maintain a productive Dynamics GP ecosystem.

Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
To find out more about Progent's remote and on-premises support services in Lynnwood, Washington for Microsoft Dynamics GP/Great Plains ERP product family, see:

• Dynamics GP Consulting Services
  

• Dynamics GP 2015 Expertise
  

• MS Dynamics GP/Great Plains Program Features
  

• MS Dynamics GP/Great Plains ERP Features and Benefits
  

• Expertise with Dynamics GP Reporting
  

• Dynamics GP Custom Programming
  

Contact Progent for Dynamics GP/Great Plains Migration Services
If your Lynnwood, WA business needs a MS Dynamics GP/Great Plains integration consultant or software programmer, call 1-800-993-9400 or see Contact Progent.