Baltimore Microsoft Certified Support

Microsoft Dynamics GP, originally called Great Plains, has a longer history than almost any other ERP solution written for Windows. Microsoft Dynamics GP is a mature, feature-rich application and is one of the most popular ERP platforms for small and mid-size businesses, with about 50,000 active customers globally. Many organizations who have depended on Dynamics GP for years or decades have managed to defer upgrades long enough that they are now running legacy software and rickety IT infrastructure. This can be risky. At the same time, a common complaint we hear from new clients is that they have a hard time locating experienced Microsoft Dynamics GP consultants to partner with for in-depth knowledge about how to update their Dynamics GP system affordably and get the maximum benefit out of the software.

The more an organization attempts to make do with legacy versions of Dynamics GP, the more challenging the migration process becomes. When physical host servers or disk systems break down, there may be no equivalent devices available to replace them. When releases of Microsoft Windows Server used to host Dynamics GP reach end-of-support status, critical security updates are no longer released. The latest editions of SQL Server might not work with your important GP customizations. Next-generation products like Power BI may not be an option. Organizations investigating an upgrade of their Microsoft Dynamics GP environment can be intimidated by the volume of pieces involved in the puzzle. And the cost quoted for an upgrade may be through the roof.

Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than two decades, and Progent's seasoned experts have delivered advanced and affordable online consulting for Windows-powered environments to businesses in every state in the U.S. By offering deep experience with all versions of Dynamics GP as well as top-tier network integration talent, Progent is ideally qualified to help your Baltimore, Maryland business get the most out of GP.

We partner with our customers and start by listening to their needs. After gaining an understanding of the environment and the areas for improvement we provide our suggestions. Proposed services may involve an upgrade to a newer and fully supported version of Microsoft Dynamics GP, simple user education, complete platform and specific module implementation including 3rd-party modules offered by a broad array of suppliers that have published add-ons to Dynamics GP, integration with other critical business software within your company, custom report creation, and system evaluations to determine whether GP is being used to its fullest. Our goal with each Microsoft Dynamics GP project of whatever size is to optimize strategic value and minimize cost.

Progent can assist your Baltimore, Maryland business in each facet of your Microsoft Dynamics GP upgrade or enhancement initiative including:

• System Review
  Review at what modules and features of Microsoft Dynamics GP you are now running and discuss additional capabilities of the product that might be suitable for your organization.

• Migration Design and Timing
  Develop a complete upgrade plan and timetable that avoids business disruption. Plan for solution validation, production upgrade, and training. Specify custom development and add-on modules. Anticipate and resolve integration problems.

• Testing
  Plan and implement a pilot environment for proving the migration project.

• System Upgrades
  Back up databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Dynamics GP to the latest release to ensure ongoing support services from Microsoft and to have all current features accessible to your organization. Upgrade SQL Server and compatibility levels for all associated databases. Activate services from the Professional Services Tools Library (pstl). Condition data and execute scripts to address known issues.

• Management Reporting
  Develop reports and or custom dashboards for internal and external use. Deploy SQL Server Reporting Services and combine Dynamics GP with Power BI for self-service reporting and for combining information from multiple local and remote repositories.

• Education
  Deliver individual or group training for existing and new users of Microsoft Dynamics GP.

• Support Services
  Provide a single contact for support to deliver consistent and affordable resolution of problems thanks to close understanding of your particular environment.

• Recommendations
  Suggest the deployment of software modules that come with the core GP platform but are not currently being used. In addition, suggest third-party add-ons written exclusively for Dynamics GP to provide capabilities that GP doesn't offer.

• Integrations
  Build custom integrations between Dynamics GP and other business platforms to avoid duplicate data entry and improve consistency.

• Customizations
  Create big and simple customizations that work with Microsoft Dynamics GP to perform specific functions that are not addressed by standard GP modules or external modules.

• Requirements analysis and site inventory
• Network topology planning and implementation (on-premises, private or public cloud, or hybrid)
• Setting up security gateways and remote connections and creating security policies
• Integrating iOS, Android, and Windows mobile devices
• Developing high-availability (HA) solutions
• Integration with public cloud services such as Microsoft 365
• Disaster recovery and business continuity planning
• Performance tuning

Progent also has a long history of providing help from top-tier Cisco CCIE-certified network experts, Windows Hyper-V integration experts, and VMware virtual machine consultants. This experience with strategic IT platforms cuts time and costs when guiding businesses through each phase of upgrading their older Dynamics GP deployment. Progent also offers the skills of senior cybersecurity and compliance engineers, disaster recovery and business continuity preparedness experts, application programmers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can assist you to design, implement, and manage a well-tuned Dynamics GP solution.

Progent's Support Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
To learn more about Progent's remote and onsite consulting expertise in Baltimore, Maryland for Microsoft Dynamics GP/Great Plains ERP software, see:

• Dynamics GP Support Expertise
  

• Dynamics GP 2015 Support Services
  

• MS Dynamics GP/Great Plains Program Features
  

• MS Dynamics GP/Great Plains ERP Benefits
  

• Expertise with Dynamics GP Reporting
  

• Microsoft Dynamics GP Custom Software Programming
  

Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Services
If your Baltimore, MD business is looking for a MS Dynamics GP/Great Plains deployment consultant or software programmer, phone 1-800-993-9400 or see Contact Progent.