Enlarging your remote workforce may have a significant impact on network infrastructure, security, and company processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Downers Grove company to pick the right technologies and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Downers Grove, Illinois organizations to succeed with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

VoIP Solutions for At-Home Workers
Extending the business phone environment to accommodate telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-based VoIP products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice management. Progent can assist organizations of any size to plan or tune a remote IP voice environment that delivers the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. CUCM supports other combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and deliver online integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Downers Grove, Illinois business, phone 1-800-993-9400 or go to Contact Progent.