Enlarging your remote workforce may have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Downers Grove organization to pick the right technologies and follow leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Downers Grove, Illinois companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for a remote workforce can be especially challenging if you must manage a mix of personal equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's background providing remote support for both legacy and current technologies in virtual office venues allows you to make cost-effective use of your available infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Support services available from Progent to help you to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a secure tunnel for authenticated remote workers to access IT resources situated at your company datacenter or in the cloud. Progent can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a remote PC's desktop. This provides IT managers more control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent offers expert remote consulting for setting up routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and visitors, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can help you to mitigate these problems by delivering expertise like Cisco Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless AP setup help.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the company network. Mission-critical applications may require backup Internet connections in the event the normal connection fails. Progent can provide expertise for identifying service providers, selecting sensible bandwidth and data volume bundles, and integrating redundant Internet access. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Downers Grove, Illinois organization, phone 1-800-993-9400 or go to Contact Progent.