Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Detroit organization to select the right technologies and adhere to best practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can assist Detroit, Michigan organizations to with any facet of creating a high-performing remote work environment by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Teleworkers
Extending the business PBX system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can help businesses of any size to plan or tune a remote VoIP service that delivers the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses optimize their current Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager supports other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and deliver online integration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Detroit, Michigan organization, call 1-800-993-9400 or visit Contact Progent.