Mobile Consulting Services

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web-based applications, and other vital business information. Progent can provide Detroit, Michigan businesses the services of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's proven online support model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can assist you with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.

BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry BES Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-enabled applications via Microsoft Live Communications Server and Lync Server support.

Progent's BlackBerry-premier consultants can help you design, deploy, and support BlackBerry BES Server so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can also help you to resolve a wide range of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by handling issues promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and help your company to define and implement appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment planning and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment match your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to contact Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.