Expanding your remote workforce may have a major effect on IT infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Denver organization to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Denver, Colorado companies to succeed with any facet of creating a high-performing remote work environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Expanding the company phone environment to accommodate teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-centric VoIP platforms are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of any size to design or tune a remote IP voice environment that provides the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations tune their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager supports additional mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early IP voice products, see CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and provide online deployment and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Denver, Colorado company, phone 1-800-993-9400 or visit Contact Progent.