Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a break-in and are least able to organize a rapid and forceful defense. The more lateral progress ransomware is able to make inside a target's network, the more time it takes to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can help organizations in the Denver area to locate and isolate infected devices and guard clean assets from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Denver
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery almost impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryptors needed to recover encrypted data. Ransomware attacks also attempt to exfiltrate information and TAs require an extra payment for not posting this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a big issue depending on the sensitivity of the downloaded information.

The recovery work subsequent to ransomware attack involves several crucial stages, the majority of which can be performed concurrently if the response team has enough members with the required experience.

  • Containment: This time-critical first step requires arresting the sideways progress of ransomware across your network. The more time a ransomware assault is permitted to go unchecked, the more complex and more costly the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine processes include isolating infected endpoint devices from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves bringing back the network to a basic useful degree of capability with the shortest possible delay. This process is typically the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the multi-faceted restoration process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's managers and IT staff to prioritize tasks and to put critical resources back online as quickly as possible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware assault varies according to the state of the systems, how many files are encrypted, and which recovery techniques are needed. Ransomware attacks can take down pivotal databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical platforms are powered by SQL Server. Some detective work could be needed to find undamaged data. For instance, undamaged OST files may exist on staff PCs and laptops that were off line during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
  • Deploying advanced AV/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same AV tools used by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, detection, containment, recovery and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if there is one. Activities include establishing the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the TA; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryption utility; troubleshooting decryption problems; creating a clean environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and reprovisioning physical and virtual devices and software services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress throughout the network from start to finish. This history of how a ransomware assault travelled within the network helps your IT staff to evaluate the damage and highlights shortcomings in rules or work habits that need to be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensics is typically assigned a high priority by the insurance carrier. Because forensics can be time consuming, it is critical that other key recovery processes such as operational continuity are pursued concurrently. Progent maintains an extensive team of information technology and cybersecurity professionals with the skills required to perform the work of containment, operational continuity, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the U.S. for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to salvage and integrate the undamaged parts of your IT environment after a ransomware intrusion and reconstruct them rapidly into an operational network. Progent has collaborated with top cyber insurance carriers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Expertise in Denver
For ransomware system restoration consulting in the Denver metro area, call Progent at 800-462-8800 or see Contact Progent.


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