For small business computer networks located within the state of Delaware, Progent's Microsoft and Cisco authorized consultants can provide online assistance and troubleshooting to solve your network troubles fast and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and time delays normally associated with onsite service calls. In case your Delaware organization is located outside of the larger metro areas such as Wilmington, Dover, or Newark, your nearby network support options may be limited in technical expertise, or not available during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's group of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.

Juniper Networks Consulting and Support
Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to current releases. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help you to simplify the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system products and can assist you maintain environments that include a combination of Juniper's software platforms.

Collaborative Solutions Support Services for Teleworkers
Progent can assist companies of all sizes to configure collaboration platforms by delivering services such as SharePoint programming and Teams planning and integration to allow their remote workforce to engage in productive interaction with fellow workers and clients. For details about how Progent's experts can assist you to integrate and maintain collaboration software for a remote workforce, see collaboration platforms expertise for at-home workers.

Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of all sizes to manage, enhance and debug your existing SCVMM environment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist your organization to plan and execute an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of stronger security capabilities, more affordable VMM storage fabric, and other enhancements. In addition, Progent can assist you to upgrade to more modern releases of SCVMM such as System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.

Consulting Support for Barracuda's CloudGen Security Gateways
Barracuda's affordable CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services encompassing your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of skill to be your one-stop resource for network help, administration, training, and security expertise. To find out about Progent's consulting services for Barracuda security gateways, refer to Barracuda CloudGen firewall integration expertise.

CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to plan, implement, and support information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist you to develop and carry out a risk management strategy based on industry best practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and streamline key processes in order to get products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite ERP Consulting Services.

Software/Firmware Update Management Consultants
Software update management includes applying software or firmware updates to operating systems and applications, physical and virtual servers and endpoints, peripherals such as printers and scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors. Prompt and properly managed patching maximizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic software update management can cause security gaps, compatibility issues, sluggish or erratic performance, unnecessary downtime, or loss of important features. Progent's support services for patch management provide organizations of any size a versatile and affordable option for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. For more information, see Progent's patch management services.

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-based solution for monitoring and managing your client-server infrastructure by offering an environment for streamlining common time-consuming tasks. These can include health monitoring, update management, automated repairs, endpoint configuration, backup and recovery, A/V defense, secure remote access, standard and custom scripts, resource inventory, endpoint profile reporting, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM identifies a serious problem, it sends an alert to your designated IT personnel and your Progent consultant so potential issues can be taken care of before they impact productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.

Progent's Cloud Integration Services for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small businesses to transition from the older stand-alone in-house datacenter to the modern hybrid networking model that includes on-premises and cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consultants offer budget-friendly remote expertise and technical support support to assist you manage your Windows Server 2012 R2 Essentials deployment. After releasing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These newer versions improved Azure integration but ultimately deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be performed manually. This also eliminates the client backup and remote web access functions. Microsoft recommends that small organizations running Windows Server Essentials move to Microsoft 365. Progent's Microsoft Azure planning and integration consultants can help you plan and implement a cost-effective migration from any edition of Windows Essentials to Microsoft 365.

Microsoft Office Access Software Development
Progent's Office Access consulting experts can provide economical online support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert help for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored webinar training for Office Access development and database management.

Video Conferencing Consultants
Progent offers the services of an accredited video conferencing and telepresence consultant with an extensive background integrating products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or troubleshoot a telepresence solution that preserves your investment and optimizes the strategic value of your IT network. Progent can also provide the services of network infrastructure consultants who can assist companies of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, protection, and expandability you need to support your video conferencing/telepresence environment.

Talk to a Progent Network Consultant
To see how you can contact a Progent network support expert for online or onsite help, call 1-800-993-9400 or visit Remote Computer Help.

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