Delaware Computer Consulting Experts
for Small and Midsize Business IT Systems:
Remote Help and Troubleshooting
For small office computer networks located anywhere in the state of Delaware, Progent's Microsoft and Cisco qualified engineers can deliver remote phone help and remote troubleshooting to repair your network issues fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support knowledge bases to diagnose and repair IT problems without the expense and time delays normally associated with on-site service dispatches. If your Delaware small business is located beyond the larger urban areas such as Wilmington, Dover, or Newark, your local computer network support options may be limited in technical capability, or not available during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent's team of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.
Part-time CIO Services
Progent can supply companies with an information management professional who can function as a part-time CIO. This experienced technology executive can offer long-term direction to help you to integrate sensible technology to enhance business operations so they match better with your business goals. Your company can develop and install a well conceived IT strategy without incurring the expense of a full-time senior IT executive. Vital tasks Progent's part-time CIO can perform include growth strategies, planning technology budgets, creating and tracking models for TCO, reengineering business processes, negotiating contracts with suppliers, defining security and compliance policies, cash flow management, automating network administration, software revision tracking, network asset documentation management, and disaster recovery/business continuity planning.
Ransomware Forensics Investigation Services
Progent's ransomware forensics services are aimed at determining and describing the ransomware assault's storyline throughout the targeted network from beginning to end. Progent's ransomware forensics experts can capture the evidence of a ransomware assault and perform a comprehensive forensics analysis without interfering with activity required for business resumption and data recovery. You can use Progent's forensics documentation to counter subsequent ransomware attacks, assist in the restoration of lost data, and meet insurance and regulatory mandates
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate data or spam. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and keep in compliance with industry privacy standards and government requirements like HIPAA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about Progent's entire ProSight line of low-cost outsourced network management services for small and medium-size businesses.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer advanced online support to assist organizations of all sizes to integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective hybrid ecosystems that support Windows and Linux systems and applications in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration services such as Microsoft 365 integration solutions with on-premises installations of Exchange and Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent offers easy, immediate, and economical access to Cisco CCIE Certified support professionals. Cisco Certified Internetwork Experts are elite networking experts who earn this top-level classification only through intense examination by Cisco. CCIEs can resolve even the most complicated issues surrounding network design, deployment, troubleshooting, and maintenance. Progent?s CCIE experts cooperate intimately with Cisco in-house staff in identifying issues with Cisco's IOS platform and developing workarounds or obtaining software updates to resolve anomalies. Progent can provide fast access to a CCIE by telephone so that you can receive instant help for tough network problems that are impacting worker efficiency but are beyond the expertise of your usual network service providers.
Some Examples of Online Support Services Offered by Progent for Cisco Routers
Among the popular remote Cisco router consulting services offered by Progent are setting up domain name, IP addressing, routing maps, logging, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing maps, and line settings; installing current IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing issues; making a network diagram and documenting configuration; plus policy and fault tolerance planning.
Microsoft 365 Cloud Migration Expertise
Progent offers the services of a Microsoft Cloud Solutions Architect to help you to design an efficient migration to Microsoft 365 customized for your environment. Prior to proposing this migration project, Progent's cloud consultant will carry out a series of investigative tasks that include running tools like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your AD, messaging, and Mobile Device Management (MDM) setup. Critical information that cannot be discovered with these methods will be found via interviews with your IT staff. Find out more information about Progent's Microsoft 365 cloud migration expertise.
NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on leading practices.
Stealth Penetration Testing
Stealth penetration checking is a key part of any overall IT system security plan. Progent's security professionals can perform extensive intrusion checks without the knowledge of your company's in-house IT resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event log analysis are properly set up and actively monitored. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks typical of the latest strains of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.
ProSight Managed Services for Network Management
Progent provides a family of low-cost, flat-rate services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by many of the world's leading corporations. The ProSight portfolio of outsourced network management services addresses all critical facets of information technology such as email protection, security and compliance, patch management, automated backup and disaster recovery, infrastructure management, virtual machine hosting, and network documentation management. To read Progent's eBook on the advantages of ProSight managed services for small businesses, click:
Catalyst 9100 Line of Wireless APs Consulting
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide economical remote and on-premises support for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). To find out more about Progent's support for Cisco's Catalyst 9100 Series Wi-Fi 6 and 6E 802.11ax Access Points, see Catalyst 9100 Wi-Fi 6 and 6E access points solution planning, deployment, and troubleshooting services.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's
MSP360 Backup Services
Progent can help your company to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows businesses to build a data protection solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and external assaults such as ransomware. To find out more, see ProSight Data Protection Services MSP360 Backup managed services.
Planning Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, network optimization, Wi-Fi support, business continuity planning, webinar training for network management personnel and end users, and post-migration consulting support.
Progent's Cloud Integration Services for Windows Server Essentials
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small organizations to transition from the older physical on-premises datacenter to the modern hybrid networking paradigm that combines on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote expertise and troubleshooting services to help you maintain your Microsoft Windows Server Essentials environment. Subsequent to releasing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated versions added Azure cloud integration but ultimately deprecated the crucial Administrative Dashboard from the Essentials Experience Role. This means that all management and configuration must be done by hand. This also removes the client backup and remote web access features. Microsoft recommends that small organizations using Windows Server Essentials transition to Microsoft 365. Progent's Microsoft Azure planning and integration experts can help you design and implement an efficient migration from any edition of Windows Essentials to Microsoft 365.
Talk to a Progent Computer Support Expert
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