In addition to providing fast access to guidance from top-tier network professionals and subject matter experts to assist Dayton, Ohio businesses to resolve discrete IT problems or strategic projects, Progent offers short-term supplemental staffing to deliver more broadly defined assistance like PC help, IT administration, and Call Center response. Short-term staffing makes it possible for businesses to deal with planned or unplanned surges in the need for IT personnel, which may be caused by scenarios like company mergers, data center moves, platform migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also fill gaps resulting from the loss of in-house IT personnel because of scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's temporary supplemental staffing services offer businesses the versatility to react to surges in requirements for IT personnel without dealing with the costs and hassle that come with reviewing and recruiting reliable technical personnel and without the burden of adding to your permanent head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned IT professionals
  • Simple initiation, termination, and resumption of services
  • Transparent extension of your full-time network support team
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Strong working relationship with a top-level, full-service source for IT expertise
Progent's Co-managed Help Desk Call Center Program
Progent's co-managed Help Desk service is a specialized on-going staff augmentation alternative that enables IT organizations to divide the work of Help Desk support seamlessly between their internal network personnel and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk service is a collaborative service alternative based on by the industry's leading group PSA tool for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for organizations throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Dayton, Ohio Businesses
Progent's veteran team of certified engineers offers Dayton, Ohio companies a broad range of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term IT Staffing for Dayton, Ohio Businesses
To find out more details about Progent's short-term staff augmentation services for Dayton, Ohio organizations, call 800-993-9400 or visit Contact Progent.