Wireless Expertise

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Dayton, Ohio companies the expertise of BlackBerry-premier experts who can help companies to maintain existing BlackBerry environments or transition smoothly to a more popular mobile platform.

As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations of all sizes, successful deployment and maintenance of BlackBerry technology has grown more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses often resort to external support firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry technology productively into their information network.

Progent's consultants can help your company with SQL Server 2019 development consulting, SQL Server 2016 migration and management support, and Exchange Server 2019 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications such a calendars, address books, to-do lists, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange email and to IM-aware software via Microsoft Office Live Communications Server and Lync Server support.

Progent's BlackBerry-premier consultants can help you design, install, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Progent's Online BlackBerry-certified Support is Fast and Affordable
For businesses in Dayton, Ohio who need quick and affordable help from an authorized RIM BlackBerry support professional, Progent delivers effective remote help from a veteran network support team who have delivered network solutions to companies in every state in the country. (See Progent's customer testimonials.)

Online support eliminates travel expense and enables specialists to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide professional support in fields including fixing synchronization issues, configuring BlackBerry BES Server, and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device detection, email reconciliation, web access, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote help for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses low and, by dealing with problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
To contact Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.