Expanding your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Curitiba organization to pick the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services ranging from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Curitiba, Paraná businesses to with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support a remote workforce can be especially challenging if you must manage a mix of worker-owned equipment such as PCs and laptops, Internet routers, and wireless appliances from different vendors and with a variety of OS software and firmware levels. Progent's background providing remote support for both legacy and modern technologies in virtual office solutions allows you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Services available from Progent to assist your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a secure connection for authenticated remote employees to access IT assets located at your corporate datacenter or in the cloud. Progent can help you to configure and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide range of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and use a data center PC's desktop. This technology gives network managers significant control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide expert online consulting for integrating home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and visitors, are commonly utilized by at-home employees to access their router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to mitigate these issues by delivering expertise like Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup help.
  • Internet connectivity methods affect the performance and reliability of connections between at-home workers and the company network. Vital processes might require redundant Internet access in the event the primary connection fails. Progent can provide expertise for selecting service providers, choosing appropriate service packages, and configuring high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Curitiba, Paraná organization, call 1-800-993-9400 or refer to Contact Progent.