Birmingham Ransomware Prevention and Cleanup Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support personnel are likely to take longer to recognize a penetration and are less able to mount a quick and coordinated response. The more lateral movement ransomware is able to achieve within a victim's network, the longer it will require to recover core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses in the Birmingham metro area to locate and isolate breached servers and endpoints and guard undamaged resources from being penetrated.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Birmingham
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and effectively sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom fee in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional ransom for not posting this information on the dark web. Even if you are able to rollback your system to an acceptable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The restoration process subsequent to ransomware incursion involves a number of distinct phases, most of which can proceed in parallel if the recovery workgroup has enough people with the necessary skill sets.

• Containment: This time-critical first response involves arresting the sideways progress of the attack across your IT system. The longer a ransomware attack is allowed to go unchecked, the longer and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities include isolating affected endpoints from the network to block the spread, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the IT system to a minimal acceptable level of functionality with the least delay. This process is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, continuously, and in unison with a customer's managers and IT staff to prioritize activity and to put vital resources on line again as quickly as possible.
• Data recovery: The effort necessary to restore files damaged by a ransomware assault varies according to the condition of the systems, how many files are affected, and what restore methods are needed. Ransomware assaults can take down critical databases which, if not carefully closed, may need to be reconstructed from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to find undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
• Implementing modern antivirus/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the same AV technology used by many of the world's biggest corporations including Walmart, Visa, and Salesforce. By delivering in-line malware filtering, detection, mitigation, repair and analysis in a single integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities include establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; receiving, reviewing, and using the decryption tool; troubleshooting failed files; building a clean environment; mapping and connecting drives to reflect exactly their pre-encryption condition; and reprovisioning physical and virtual devices and software services.
• Forensics: This activity is aimed at learning the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network assists you to assess the damage and uncovers weaknesses in security policies or processes that should be rectified to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is commonly assigned a high priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other important activities such as operational resumption are pursued in parallel. Progent maintains an extensive team of information technology and cybersecurity professionals with the knowledge and experience needed to perform activities for containment, operational continuity, and data recovery without interfering with forensics.

Contact Progent for Ransomware Cleanup Consulting in Birmingham
For ransomware system recovery expertise in the Birmingham area, phone Progent at 800-462-8800 or go to Contact Progent.