Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when IT staff are likely to take longer to become aware of a break-in and are least able to mount a rapid and coordinated response. The more lateral progress ransomware is able to manage within a victim's system, the longer it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Lakeland metro area to identify and quarantine breached devices and protect clean resources from being penetrated.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Lakeland
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and attack any available system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom fee for the decryption tools needed to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional payment for not posting this data on the dark web. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a major problem depending on the sensitivity of the stolen information.
The recovery work after a ransomware penetration involves a number of crucial phases, the majority of which can be performed in parallel if the response team has enough people with the required experience.
- Quarantine: This urgent first step involves arresting the sideways spread of the attack across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more costly the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities consist of cutting off affected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
- System continuity: This covers bringing back the network to a basic acceptable level of capability with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also demands the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and secure endpoint access management. Progent's ransomware recovery experts use advanced collaboration platforms to organize the complex restoration effort. Progent understands the importance of working quickly, tirelessly, and in concert with a customer's managers and network support group to prioritize activity and to get essential resources back online as fast as feasible.
- Data recovery: The effort required to recover data damaged by a ransomware attack depends on the condition of the network, how many files are encrypted, and what restore methods are needed. Ransomware assaults can destroy key databases which, if not gracefully shut down, may need to be reconstructed from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work may be needed to locate clean data. For instance, undamaged OST files may have survived on staff PCs and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
- Deploying modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical AV technology implemented by some of the world's biggest corporations including Netflix, Visa, and NASDAQ. By delivering real-time malware blocking, identification, mitigation, restoration and forensics in one integrated platform, ProSight ASM lowers total cost of ownership, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Services include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the TA; receiving, learning, and operating the decryption tool; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect precisely their pre-attack state; and reprovisioning physical and virtual devices and services.
- Forensics: This process is aimed at discovering the ransomware attack's progress across the targeted network from beginning to end. This audit trail of how a ransomware attack travelled within the network helps you to evaluate the damage and uncovers shortcomings in security policies or work habits that need to be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is usually assigned a top priority by the insurance carrier. Because forensic analysis can take time, it is critical that other important recovery processes like operational resumption are executed in parallel. Progent has an extensive team of information technology and data security professionals with the skills required to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the United States for over two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to identify and consolidate the undamaged pieces of your network after a ransomware intrusion and rebuild them rapidly into an operational network. Progent has collaborated with leading insurance providers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Lakeland
For ransomware recovery services in the Lakeland area, phone Progent at 800-462-8800 or go to Contact Progent.