Baltimore Ransomware Defense and Cleanup Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to take longer to recognize a break-in and are least able to organize a rapid and forceful response. The more lateral movement ransomware can achieve within a target's network, the longer it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can help organizations in the Baltimore area to identify and quarantine breached servers and endpoints and protect undamaged assets from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Baltimore
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any accessible backups. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery almost impossible and basically knocks the datacenter back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment for the decryption tools required to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an extra payment in exchange for not publishing this data on the dark web. Even if you can rollback your system to a tolerable date in time, exfiltration can be a major issue according to the nature of the stolen data.

The restoration process subsequent to ransomware breach involves several distinct phases, most of which can be performed concurrently if the response workgroup has enough people with the necessary skill sets.

• Containment: This time-critical first response involves blocking the sideways spread of ransomware across your network. The longer a ransomware assault is allowed to run unchecked, the longer and more costly the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities include isolating infected endpoint devices from the rest of network to block the spread, documenting the IT system, and securing entry points.
• Operational continuity: This involves restoring the IT system to a basic useful level of functionality with the shortest possible delay. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's recovery experts use state-of-the-art collaboration tools to organize the multi-faceted restoration effort. Progent understands the importance of working quickly, continuously, and in concert with a customer's management and IT group to prioritize activity and to get essential services on line again as quickly as possible.
• Data restoration: The work necessary to recover data damaged by a ransomware assault depends on the state of the systems, how many files are affected, and which recovery methods are needed. Ransomware assaults can take down critical databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate undamaged data. For instance, undamaged OST files may have survived on employees' PCs and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
• Deploying advanced antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same AV technology implemented by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, recovery and analysis in one integrated platform, ProSight ASM lowers total cost of ownership, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if any. Services consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryptor utility; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting datastores to match precisely their pre-attack state; and restoring physical and virtual devices and software services.
• Forensics: This activity is aimed at learning the ransomware attack's progress across the targeted network from beginning to end. This audit trail of how a ransomware assault progressed within the network assists you to evaluate the damage and uncovers gaps in policies or processes that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is commonly assigned a high priority by the insurance carrier. Because forensics can take time, it is critical that other important recovery processes like operational resumption are performed in parallel. Progent maintains an extensive roster of information technology and security professionals with the skills needed to carry out the work of containment, business resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Recovery Services in Baltimore
For ransomware cleanup services in the Baltimore area, phone Progent at 800-462-8800 or visit Contact Progent.