Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to become aware of a breach and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to make inside a victim's system, the more time it will require to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Newark area to identify and quarantine breached servers and endpoints and protect undamaged assets from being compromised.
If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Newark
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make system restoration nearly impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom payment for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to exfiltrate information and hackers demand an additional ransom for not publishing this information or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can be a major problem depending on the nature of the downloaded data.
The restoration process subsequent to ransomware breach has several distinct phases, the majority of which can proceed concurrently if the response team has a sufficient number of members with the required experience.
- Containment: This time-critical first step requires arresting the sideways spread of the attack within your network. The more time a ransomware attack is allowed to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes include isolating affected endpoint devices from the network to restrict the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This covers restoring the network to a basic useful degree of functionality with the least downtime. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe remote access management. Progent's recovery team uses advanced workgroup tools to organize the multi-faceted restoration process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a customer's management and IT group to prioritize tasks and to get critical resources back online as quickly as possible.
- Data restoration: The effort required to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and what recovery techniques are required. Ransomware assaults can destroy critical databases which, if not carefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Often some detective work could be needed to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were not connected during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users.
- Setting up advanced antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical anti-virus technology used by some of the world's largest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, classification, containment, recovery and analysis in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Services consist of determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the victim and the insurance provider; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryptor tool; debugging decryption problems; building a pristine environment; mapping and connecting datastores to match exactly their pre-attack state; and restoring computers and software services.
- Forensics: This activity is aimed at learning the ransomware assault's progress across the network from beginning to end. This history of the way a ransomware assault travelled within the network assists your IT staff to assess the impact and highlights shortcomings in security policies or work habits that should be rectified to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is typically given a top priority by the insurance provider. Since forensics can be time consuming, it is critical that other important activities such as business continuity are performed in parallel. Progent maintains a large roster of information technology and cybersecurity experts with the knowledge and experience required to perform the work of containment, operational resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has provided remote and onsite network services across the United States for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This breadth of skills allows Progent to identify and consolidate the surviving parts of your information system after a ransomware assault and rebuild them rapidly into an operational system. Progent has collaborated with top insurance providers including Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware Cleanup Expertise in Newark
For ransomware cleanup consulting services in the Newark metro area, phone Progent at 800-462-8800 or see Contact Progent.