Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to be slower to become aware of a penetration and are less able to mount a quick and forceful defense. The more lateral movement ransomware can manage inside a victim's system, the longer it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist organizations in the Ipanema area to identify and quarantine breached servers and endpoints and guard undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Ipanema
Current variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any available backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement fee for the decryptors required to recover encrypted files. Ransomware attacks also attempt to exfiltrate files and TAs require an additional ransom for not publishing this data or selling it. Even if you can restore your system to a tolerable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded data.

The recovery work subsequent to ransomware penetration has several crucial phases, most of which can be performed concurrently if the recovery workgroup has enough members with the necessary experience.

  • Quarantine: This urgent first step requires blocking the sideways progress of the attack across your IT system. The more time a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine processes include isolating affected endpoint devices from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the IT system to a basic acceptable level of functionality with the shortest possible delay. This effort is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access management. Progent's recovery experts use advanced collaboration tools to coordinate the complicated recovery process. Progent appreciates the urgency of working quickly, continuously, and in concert with a client's managers and network support staff to prioritize activity and to put essential resources on line again as quickly as possible.
  • Data restoration: The effort required to restore data damaged by a ransomware assault depends on the state of the network, how many files are encrypted, and what restore techniques are needed. Ransomware attacks can take down critical databases which, if not gracefully shut down, might have to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical applications depend on SQL Server. Often some detective work may be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users.
  • Setting up advanced AV/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical anti-virus technology implemented by some of the world's largest enterprises including Netflix, Citi, and NASDAQ. By delivering in-line malware filtering, classification, mitigation, repair and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the insurance carrier, if any. Services consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement and timeline with the TA; checking adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryptor tool; debugging decryption problems; building a pristine environment; remapping and connecting drives to match exactly their pre-attack condition; and restoring computers and services.
  • Forensics: This activity is aimed at uncovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network helps your IT staff to assess the damage and highlights weaknesses in rules or work habits that need to be corrected to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensic analysis is usually given a top priority by the cyber insurance provider. Because forensics can take time, it is vital that other important recovery processes like operational resumption are performed concurrently. Progent maintains an extensive team of information technology and security professionals with the skills required to perform the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the United States for more than 20 years and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISM, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This scope of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your information system after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with leading cyber insurance carriers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Services in Ipanema
For ransomware recovery consulting services in the Ipanema area, call Progent at 800-462-8800 or visit Contact Progent.


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