Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support personnel may be slower to become aware of a break-in and are less able to organize a rapid and coordinated response. The more lateral movement ransomware is able to achieve inside a victim's system, the longer it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to take the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help organizations in the Sandy Springs area to identify and isolate infected devices and guard undamaged resources from being compromised.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Sandy Springs
Current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and basically knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a ransom fee in exchange for the decryptors required to recover scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers demand an extra payment in exchange for not publishing this data or selling it. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major problem according to the nature of the downloaded information.

The recovery work after a ransomware incursion involves several distinct phases, the majority of which can be performed in parallel if the recovery workgroup has enough members with the necessary skill sets.

  • Quarantine: This time-critical first step requires arresting the lateral spread of the attack within your IT system. The more time a ransomware attack is permitted to go unrestricted, the longer and more expensive the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment processes include isolating affected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the network to a basic acceptable level of capability with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business applications, network topology, and secure endpoint access. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to organize the multi-faceted recovery process. Progent understands the importance of working quickly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to put essential resources on line again as fast as feasible.
  • Data recovery: The effort required to restore data impacted by a ransomware attack varies according to the state of the network, how many files are encrypted, and what recovery techniques are required. Ransomware assaults can destroy critical databases which, if not gracefully closed, may need to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators.
  • Setting up modern AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the identical anti-virus technology used by some of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, containment, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Services include establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance provider; establishing a settlement amount and timeline with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryption tool; troubleshooting decryption problems; building a pristine environment; mapping and connecting drives to reflect exactly their pre-encryption condition; and reprovisioning computers and software services.
  • Forensics: This activity involves discovering the ransomware attack's storyline across the targeted network from start to finish. This audit trail of how a ransomware assault travelled within the network assists your IT staff to assess the impact and uncovers gaps in rules or processes that need to be corrected to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is typically given a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other key activities such as business continuity are performed in parallel. Progent maintains a large roster of information technology and data security experts with the knowledge and experience needed to perform the work of containment, business resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered online and on-premises network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial and ERP application software. This scope of skills allows Progent to identify and consolidate the undamaged parts of your IT environment after a ransomware attack and reconstruct them rapidly into a functioning system. Progent has collaborated with top insurance carriers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Sandy Springs
For ransomware system restoration consulting in the Sandy Springs area, call Progent at 800-462-8800 or see Contact Progent.


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