Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically launched on weekends and at night, when support staff are likely to be slower to recognize a breach and are least able to organize a rapid and forceful response. The more lateral movement ransomware is able to achieve inside a victim's system, the more time it will require to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help organizations in the Campinas metro area to identify and quarantine breached devices and protect clean assets from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Campinas
Current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any available system restores. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated restoration almost impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement fee in exchange for the decryption tools required to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an extra ransom for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a major problem depending on the nature of the stolen data.
The restoration work subsequent to ransomware penetration has a number of crucial stages, the majority of which can be performed concurrently if the response workgroup has enough people with the required experience.
- Quarantine: This time-critical initial step requires blocking the lateral progress of ransomware within your IT system. The more time a ransomware attack is allowed to go unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine processes consist of cutting off affected endpoints from the network to minimize the spread, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the IT system to a basic useful level of functionality with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and secure endpoint access. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complex restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's management and IT group to prioritize tasks and to put essential resources back online as fast as possible.
- Data recovery: The work required to recover files impacted by a ransomware assault varies according to the condition of the network, how many files are encrypted, and which recovery methods are required. Ransomware attacks can take down key databases which, if not properly shut down, may need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Some detective work could be required to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users.
- Deploying modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same anti-virus technology deployed by many of the world's largest corporations including Walmart, Citi, and NASDAQ. By providing real-time malware filtering, identification, mitigation, repair and analysis in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; receiving, learning, and operating the decryptor utility; debugging failed files; creating a pristine environment; remapping and reconnecting drives to match exactly their pre-attack condition; and recovering machines and software services.
- Forensic analysis: This activity involves learning the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack progressed through the network assists your IT staff to evaluate the impact and brings to light vulnerabilities in policies or processes that should be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is usually assigned a high priority by the insurance provider. Since forensic analysis can take time, it is vital that other key activities like business continuity are performed in parallel. Progent has an extensive team of information technology and security professionals with the knowledge and experience needed to perform the work of containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and onsite network services across the United States for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial management and ERP applications. This scope of expertise gives Progent the ability to identify and integrate the undamaged pieces of your information system after a ransomware attack and reconstruct them quickly into an operational network. Progent has collaborated with leading insurance providers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Expertise in Campinas
For ransomware recovery services in the Campinas area, phone Progent at 800-462-8800 or see Contact Progent.