Seattle Ransomware Defense and Removal Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way through a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when IT personnel are likely to be slower to become aware of a breach and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to make inside a victim's network, the longer it will require to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware experts can assist organizations in the Seattle area to locate and quarantine infected servers and endpoints and guard undamaged resources from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Seattle
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee for the decryptors needed to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs require an additional payment for not posting this information on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.

The recovery process after a ransomware penetration has several distinct phases, the majority of which can be performed concurrently if the response team has a sufficient number of members with the required experience.

• Quarantine: This urgent initial response requires blocking the sideways spread of the attack within your IT system. The longer a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes consist of cutting off affected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
• System continuity: This covers bringing back the network to a minimal acceptable degree of capability with the shortest possible downtime. This process is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business apps, network topology, and secure remote access. Progent's recovery team uses state-of-the-art collaboration tools to coordinate the complicated restoration effort. Progent understands the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support group to prioritize tasks and to put vital resources back online as quickly as feasible.
• Data recovery: The effort required to restore files damaged by a ransomware assault depends on the condition of the systems, the number of files that are affected, and which restore techniques are needed. Ransomware assaults can destroy critical databases which, if not properly closed, may have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other business-critical applications are powered by SQL Server. Some detective work may be needed to locate clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and laptops that were not connected at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators.
• Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical anti-virus technology implemented by many of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By providing real-time malware blocking, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Services consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the TA; receiving, learning, and using the decryptor tool; troubleshooting failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-attack state; and restoring physical and virtual devices and software services.
• Forensics: This activity is aimed at discovering the ransomware assault's progress throughout the network from start to finish. This audit trail of the way a ransomware attack travelled through the network helps you to evaluate the impact and uncovers gaps in policies or processes that should be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensic analysis is usually assigned a top priority by the insurance provider. Because forensics can be time consuming, it is essential that other key activities such as business continuity are pursued concurrently. Progent has a large team of information technology and data security professionals with the skills required to carry out the work of containment, operational resumption, and data restoration without interfering with forensics.

Contact Progent for Ransomware Recovery Services in Seattle
For ransomware recovery consulting services in the Seattle area, phone Progent at 800-462-8800 or visit Contact Progent.