Progent's Ransomware Negotiation Services in Mesa
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complicated activity that calls for a combination of field experience, technical skills and business savvy. It also demands working closely with the cyber-extortion target's IT team and the cyber insurance carrier, if there is one. Because the number one goal of the ransomware victim is operational continuity, it is vital to establish recovery groups that operate efficiently, concurrently, and with intimate collaboration. Progent has the scope of IT knowledge and the deep bench of experts to complement your network support team and recover your network environment rapidly and affordably.

Services available from Progent's ransomware negotiation team include:

  • Determining the kind of ransomware used in the attack
  • Making contact with the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the threat actor's decryption capabilities
  • Budgeting a settlement range with the victim and the cyber insurance provider
  • Establishing a settlement and timeline with the TA
  • Verifying adherence to anti-money laundering regulations
  • Managing the crypto-currency payment to the TA
  • Receiving, reviewing, and using the hacker's decryption mechanism
  • If necessary, contacting the hacker for technical assistance with the decryption tool
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints and data stores to prevent further spread of the assault
  • Creating replicas of every breached server and endpoint and data store in order to perform forensics in parallel with restoration
  • Adding A/V protection to all virus-free endpoints
  • Restoring data from air-gapped restores or unscathed machines
  • Creating a clean recovery environment
  • Remapping and connecting drives to reflect precisely their pre-encryption state
Once the decryption tool has been mastered, Progent can assist you to restore computers and services to their original state. Progent can also assist you to conduct a complete forensics analysis and create a report to deliver to the insurance carrier. This report identifies cybersecurity gaps that must be corrected and recommends actions to be performed to block future ransomware attacks.

Exfiltration Ransoms
In addition to demanding payment for a decryption utility, current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim commonly attempt to steal (or "exfiltrate") information. Hackers can then demand an extra payment in exchange for not divulging this information or selling it. Sadly, there is no way to prove that exfiltrated files have been completely erased by the hacker. In fact, in numerous instances the hacker has limited say over data custody. Paying an exfiltration ransom does not free you from the necessity of seeking the guidance of legal counsel, performing an inventory of data were taken, and sending the mandated alerts to impacted entities. Generally, paying an exfiltration ransom is a waste.

Progent's Background
Progent has provided remote and onsite network services throughout the U.S. for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial management and ERP application software. This breadth of skills gives Progent the ability to identify and integrate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has collaborated with top insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Expertise in Mesa
To get in touch with Progent about crypto-ransomware settlement negotiation expertise in Mesa, phone Progent at 800-462-8800 or go to Contact Progent.


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