Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to achieve within a victim's system, the more time it takes to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist organizations in the Allentown area to locate and isolate infected devices and protect clean assets from being penetrated.
If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Allentown
Current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and attack any available system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated recovery almost impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment in exchange for the decryption tools required to recover scrambled data. Ransomware attacks also try to exfiltrate files and TAs demand an additional payment in exchange for not posting this information on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.
The recovery work after a ransomware incursion involves a number of crucial phases, the majority of which can be performed concurrently if the recovery team has enough members with the necessary skill sets.
- Quarantine: This time-critical initial step requires arresting the sideways progress of ransomware across your IT system. The more time a ransomware assault is permitted to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include cutting off infected endpoint devices from the network to restrict the spread, documenting the environment, and protecting entry points.
- System continuity: This covers restoring the network to a basic useful level of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical applications, network architecture, and protected endpoint access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the multi-faceted recovery effort. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's management and network support staff to prioritize tasks and to put critical resources on line again as quickly as feasible.
- Data restoration: The effort required to restore data impacted by a ransomware attack varies according to the state of the network, the number of files that are affected, and which restore techniques are required. Ransomware assaults can destroy critical databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to find clean data. For example, undamaged OST files may exist on staff desktop computers and notebooks that were not connected at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
- Deploying advanced antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the identical anti-virus tools deployed by some of the world's biggest corporations including Netflix, Citi, and Salesforce. By providing in-line malware filtering, classification, mitigation, recovery and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryption tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting datastores to reflect precisely their pre-encryption state; and recovering physical and virtual devices and services.
- Forensic analysis: This process involves discovering the ransomware attack's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack progressed within the network assists your IT staff to evaluate the impact and uncovers weaknesses in security policies or work habits that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is commonly assigned a high priority by the insurance provider. Because forensics can take time, it is vital that other important recovery processes like business resumption are performed in parallel. Progent has an extensive roster of IT and cybersecurity experts with the skills required to carry out activities for containment, operational resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services across the U.S. for more than two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial management and ERP software. This broad array of skills gives Progent the ability to salvage and consolidate the surviving parts of your IT environment following a ransomware assault and reconstruct them quickly into a viable system. Progent has worked with top cyber insurance providers including Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware Recovery Consulting Services in Allentown
For ransomware recovery services in the Allentown area, call Progent at 800-462-8800 or go to Contact Progent.