Fort Collins Ransomware Filtering and Cleanup Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT personnel may take longer to become aware of a breach and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to make inside a victim's system, the longer it takes to recover core operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can help organizations in the Fort Collins metro area to identify and isolate breached devices and guard clean assets from being penetrated.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Fort Collins
Modern strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any available system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement fee for the decryption tools required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers demand an extra settlement in exchange for not posting this information on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a big problem according to the sensitivity of the stolen information.

The restoration work after a ransomware breach involves a number of distinct phases, most of which can be performed concurrently if the response workgroup has enough members with the necessary skill sets.

• Containment: This time-critical first response requires arresting the sideways progress of ransomware across your IT system. The more time a ransomware attack is allowed to go unchecked, the longer and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities consist of cutting off affected endpoint devices from the rest of network to block the spread, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the network to a basic acceptable level of functionality with the least downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This project also requires the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and protected endpoint access. Progent's recovery experts use advanced collaboration platforms to organize the complex recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's management and network support staff to prioritize tasks and to get vital services back online as quickly as feasible.
• Data recovery: The effort necessary to recover data impacted by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what recovery techniques are required. Ransomware attacks can take down key databases which, if not properly shut down, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find clean data. For example, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
• Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same AV technology implemented by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By delivering in-line malware filtering, identification, mitigation, restoration and forensics in a single integrated platform, Progent's ASM cuts total cost of ownership, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the TA; acquiring, learning, and using the decryptor utility; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and reprovisioning computers and services.
• Forensics: This process involves discovering the ransomware assault's storyline throughout the network from start to finish. This history of how a ransomware assault travelled within the network helps your IT staff to evaluate the damage and uncovers gaps in security policies or work habits that should be corrected to prevent later break-ins. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensic analysis is usually assigned a top priority by the cyber insurance provider. Since forensics can take time, it is vital that other key activities like business resumption are executed concurrently. Progent maintains a large team of IT and data security professionals with the skills required to perform activities for containment, business resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware Cleanup Consulting in Fort Collins
For ransomware recovery consulting in the Fort Collins metro area, call Progent at 800-462-8800 or go to Contact Progent.