Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a penetration and are least able to organize a rapid and coordinated response. The more lateral movement ransomware can make inside a target's system, the more time it will require to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses in the Thousand Oaks area to locate and isolate infected servers and endpoints and protect undamaged assets from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Thousand Oaks
Modern variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any available backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration almost impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom fee for the decryptors needed to recover scrambled data. Ransomware attacks also attempt to exfiltrate files and TAs demand an extra ransom in exchange for not publishing this information on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can be a big issue depending on the nature of the downloaded data.
The recovery process after a ransomware incursion involves a number of distinct stages, the majority of which can be performed concurrently if the recovery workgroup has enough members with the required experience.
- Quarantine: This time-critical initial step involves arresting the sideways progress of ransomware within your network. The more time a ransomware attack is allowed to go unchecked, the longer and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities consist of cutting off affected endpoints from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This involves bringing back the network to a minimal acceptable level of functionality with the least downtime. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and line-of-business apps, network topology, and protected remote access. Progent's recovery team uses state-of-the-art workgroup platforms to organize the multi-faceted recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's management and IT group to prioritize activity and to get critical services on line again as fast as possible.
- Data restoration: The work necessary to recover files impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and which recovery techniques are required. Ransomware attacks can destroy key databases which, if not properly shut down, might have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical platforms depend on SQL Server. Some detective work may be required to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were not connected during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users.
- Deploying modern AV/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical AV tools deployed by many of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By delivering in-line malware filtering, detection, containment, repair and analysis in one integrated platform, Progent's Active Security Monitoring lowers TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if there is one. Activities include establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement and timeline with the hacker; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryption utility; debugging decryption problems; creating a clean environment; remapping and connecting drives to match precisely their pre-encryption condition; and reprovisioning computers and services.
- Forensics: This activity involves learning the ransomware assault's progress throughout the network from start to finish. This audit trail of how a ransomware assault travelled within the network helps you to assess the impact and highlights shortcomings in security policies or processes that should be rectified to avoid later breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is usually given a high priority by the insurance carrier. Since forensics can take time, it is essential that other important recovery processes like operational continuity are pursued concurrently. Progent has a large team of information technology and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has delivered online and onsite IT services across the United States for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This scope of expertise allows Progent to salvage and consolidate the surviving parts of your information system after a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with top cyber insurance providers like Chubb to assist businesses clean up after ransomware assaults.
Contact Progent for Ransomware Cleanup Consulting in Thousand Oaks
For ransomware system recovery consulting in the Thousand Oaks area, phone Progent at 800-462-8800 or go to Contact Progent.