Jacksonville Ransomware Defense and Repair Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT personnel may be slower to recognize a penetration and are less able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to manage within a victim's network, the more time it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help organizations in the Jacksonville metro area to locate and isolate breached servers and endpoints and protect clean resources from being compromised.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Jacksonville
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any available backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement payment in exchange for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra ransom for not publishing this data or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a big issue according to the nature of the stolen data.

The restoration process after a ransomware attack involves a number of crucial stages, most of which can proceed in parallel if the recovery team has a sufficient number of people with the required skill sets.

• Containment: This time-critical initial step involves blocking the sideways spread of the attack within your IT system. The longer a ransomware attack is allowed to go unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment activities include isolating affected endpoints from the network to block the contagion, documenting the environment, and protecting entry points.
• System continuity: This involves restoring the IT system to a minimal useful level of capability with the least delay. This process is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complex recovery process. Progent understands the urgency of working quickly, continuously, and in unison with a customer's management and IT staff to prioritize tasks and to put critical services on line again as fast as feasible.
• Data recovery: The work necessary to restore data damaged by a ransomware assault varies according to the condition of the network, the number of files that are encrypted, and what recovery techniques are required. Ransomware assaults can take down pivotal databases which, if not gracefully closed, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users.
• Deploying modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same AV technology implemented by some of the world's biggest corporations including Walmart, Visa, and Salesforce. By providing real-time malware blocking, classification, mitigation, restoration and forensics in one integrated platform, ProSight ASM cuts TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Services include determining the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and reconnecting datastores to match exactly their pre-attack condition; and reprovisioning computers and services.
• Forensics: This activity involves discovering the ransomware assault's storyline throughout the network from start to finish. This history of the way a ransomware assault travelled within the network helps your IT staff to assess the damage and uncovers shortcomings in rules or work habits that need to be rectified to avoid future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensic analysis is usually given a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is essential that other key activities like business resumption are performed in parallel. Progent maintains a large roster of IT and security experts with the skills required to perform the work of containment, business resumption, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware Recovery Consulting Services in Jacksonville
For ransomware recovery consulting in the Jacksonville area, call Progent at 800-462-8800 or visit Contact Progent.