Expanding your remote workforce may have a significant effect on IT architecture, security, and company workflows. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Corpus Christi company to pick the right tools and adhere to best practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Corpus Christi, Texas businesses to with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the network infrastructure needed to support a remote workforce can be especially complicated if you must accommodate a combination of worker-owned equipment such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated as well as current technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services available from Progent to help you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authenticated remote workers to use IT resources located at your company data center or in a public cloud. Progent can assist you to configure and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's AnyConnect client software for safe VPN tunneling for a wide range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a remote computer's desktop. This provides network managers significant control over the digital environment of telecommuters and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent can provide expert online support for deploying routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and guests, are commonly used by telecommuters to access their router for work. This can create performance and security problems. Progent can help you to mitigate these issues by delivering expertise like Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi AP setup help.
  • Internet connectivity methods affect the performance and reliability of connections between at-home workers and the company data center. Business-critical processes may require backup Internet connections in case the normal connection breaks. Progent offers guidance for selecting ISPs, choosing sensible bandwidth and data volume packages, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Corpus Christi, Texas organization, call 1-800-993-9400 or refer to Contact Progent.