Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Vancouver company to select the appropriate technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Vancouver, British Columbia organizations to succeed with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading vendors support online discussions, video conferencing, chat, and screen/content sharing for both local users and telecommuters. Many companies use multiple products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Vancouver, British Columbia business, phone 1-800-993-9400 or go to Contact Progent.

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