Expanding your remote workforce can have a major impact on IT architecture, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Tucson company to select the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent can provide services ranging from on demand expertise for helping you past challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Tucson, Arizona companies to with any facet of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.

Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading technology companies enable online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their different partners and clients. Progent can assist you to manage your current voice/video conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Tucson, Arizona company, call 1-800-993-9400 or visit Contact Progent.

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