Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your The Woodlands company to select the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist The Woodlands, Texas businesses to with any facet of creating a high-performing remote work ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading technology companies support virtual meetings, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent can assist you to manage your existing conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business clients to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help your business to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your The Woodlands, Texas company, phone 1-800-993-9400 or visit Contact Progent.

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