Expanding your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Tampa company to select the appropriate technologies and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for getting you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Tampa, Florida businesses to with any aspect of building a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, data security, data protection solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your current conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, IM, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's consulting expertise for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Tampa, Florida organization, call 1-800-993-9400 or go to Contact Progent.

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