Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT environments that support at-home workers. Progent can help your Scottsdale company to pick the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers support services ranging from on demand guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Scottsdale, Arizona organizations to with any facet of creating a high-performing telecommuting environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A wide range of voice/video conferencing products from major technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include voice/video calling, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and assist you to tune your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Scottsdale, Arizona company, call 1-800-993-9400 or go to Contact Progent.

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