Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your San Diego organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed expertise for helping you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can help San Diego, California businesses to with any facet of creating a high-performing work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and unified management.

Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from major vendors support virtual meetings, video conferencing, chat sessions, and content sharing for both onsite users and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business clients to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and assist you to tune your WAN infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your San Diego, California organization, call 1-800-993-9400 or go to Contact Progent.

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