Expanding your at-home workforce can have a major effect on IT architecture, cybersecurity, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your San Antonio organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for getting you past challenging technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist San Antonio, Texas businesses to with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from leading vendors enable online meetings, video conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies utilize multiple products to accommodate their various partners and clients. Progent can help your organization to manage your current voice/video conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Cisco Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to optimize your WAN architecture to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your San Antonio, Texas business, call 1-800-993-9400 or go to Contact Progent.

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