Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Mexico City company to pick the appropriate tools and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent can provide services that go from on demand guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Mexico City, México companies to with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many companies use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to maintain your current voice/video conferencing environment and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. For details about Progent's support services for Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist you to tune your network architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Mexico City, México company, phone 1-800-993-9400 or go to Contact Progent.

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