Expanding your remote workforce can have a major effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Knoxville company to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed expertise for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Knoxville, Tennessee companies to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and streamlined management.

Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from leading technology companies support online discussions, video conferencing, chat, and content sharing for both onsite users and at-home workers. Many organizations utilize a mix of products to accommodate their different partners and clients. Progent can help your organization to manage your existing conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and assist your business to tune your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Knoxville, Tennessee company, call 1-800-993-9400 or visit Contact Progent.

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