Enlarging your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Downers Grove company to select the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services that go from on demand expertise for helping you past occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Downers Grove, Illinois businesses to succeed with any aspect of creating a high-performing remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many organizations utilize multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can assist your organization to manage your existing conferencing environment and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as video conferencing, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Downers Grove, Illinois organization, call 1-800-993-9400 or go to Contact Progent.

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