Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security, and company processes. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Centennial company to select the right tools and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide services that go from on demand guidance for getting you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Centennial, Colorado organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both local workers and at-home workers. Many companies utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your current conferencing environment and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist your business to tune your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Centennial, Colorado organization, phone 1-800-993-9400 or visit Contact Progent.

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