Enlarging your remote workforce can have a significant impact on network infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Addison organization to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Addison, Texas businesses to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of video conferencing products from major technology companies enable online meetings, video conferencing, chat, and content sharing for both local workers and telecommuters. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent can help you to manage your current voice/video conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business clients to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. For details about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Addison, Texas organization, phone 1-800-993-9400 or go to Contact Progent.

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