Enlarging your remote workforce may have a major effect on IT infrastructure, security, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Columbus organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Columbus, Ohio companies to succeed with any facet of building a high-performing remote work environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote workforce can be particularly complex if you must manage a mix of personal equipment like desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online support for both legacy as well as modern technologies in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for implement necessary upgrades. Support services offered by Progent to help you to create a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to establish a secure tunnel for authenticated at-home workers to use IT resources located at your company datacenter or in the cloud. Progent's consultants can help your company to deploy and manage VPN connections between your teleworkers and your various network resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a data center PC's desktop. This technology provides network managers substantial control over the computing environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide top-tier remote support for setting up routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by an entire household and visitors, are commonly used by at-home employees to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can assist businesses to mitigate these problems by delivering expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the company data center. Business-critical applications may require redundant Internet access in the event the primary connection breaks. Progent can provide guidance for picking Internet service providers, choosing sensible bandwidth and data volume offerings, and setting up redundant Internet access. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Columbus, Ohio company, phone 1-800-993-9400 or go to Contact Progent.