Mobile Solutions

Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other critical business information. Progent can provide Colorado Springs, Colorado companies the services of BlackBerry-premier consultants who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Exchange Server setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Consulting Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry smartphones, providing a single solution for controlling key jobs like smartphone installation, upgrades, and retirement while also providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry users and supports wireless synchronization.

BES Server includes a wealth of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to meet the specific requirements of your company's network. Progent's BlackBerry authorized engineers can help you to choose advanced security features and activate them remotely. Samples of these over-the-air configurable security settings are:

• Disable a smartphone
• Erase information from a lost smartphone
• Disable Bluetooth
• Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to keep users from installing or executing unsafe or unauthorized software. Progent can help you to choose protective techniques like:

• List precisely which programs are allowed on the device
• Block third-party software from using persistent storage on the BlackBerry device
• Determine what functions external applications can use on the BlackBerry device
• Limit the types of access third-party programs running on the BlackBerry device can establish
• Prevent all third-party software from being installed or run on the smartphone

Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Colorado Springs, Colorado who need quick and economical help from a qualified BlackBerry support expert, Progent offers efficient remote help from a veteran network support team who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and lets engineers resolve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert support in fields such as troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a protected, high-availability system infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements assessment, solution design, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, processors and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist you to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Qualified Specialist
In order to ask Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.