For office network systems located anywhere in the state of Colorado, Progent's Microsoft and Cisco certified technical experts can provide remote phone support and remote troubleshooting to repair your computer system issues quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems without the high cost and time delays associated with on-site technical service visits. In case your Colorado company is situated outside of the larger urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby network systems support options may be limited in technical expertise, or unavailable during a crisis. This results in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progent's group of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to assist with excellent network solutions.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's preparedness to stop or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information concerning your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup system that aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, develop workflows for building and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.

Part-time Chief Information Officer Support Services
Progent can supply companies with an information management expert who can act as a temporary or part-time CIO. This experienced technology executive can provide strategic direction to help your company to deploy appropriate IT products to enhance business processes so they align better with your business objectives. Your business can develop and implement a well thought out information technology strategy without absorbing the expense of a full-time senior IT executive. Vital services Progent's part-time Chief Information Officer can carry out include strategic planning, planning technology budgets, building and tracking models for TCO, optimizing workflows, negotiating with suppliers, defining security policies, cash flow management, automating network management, software revision control, network asset documentation control, and disaster recovery preparedness.

Work-at-Home Solutions Consulting Expertise for Remote Workers
Progent can assist small and medium-size businesses to design, deploy and troubleshoot the infrastructure needed to support offsite workers. Areas of infrastructure for which Progent's experts can deliver assistance include secure and convenient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) platforms, router setup, wireless LAN planning and implementation, and robust Internet connections. To find out about Progent's network infrastructure consulting services for a remote workforce, see network infrastructure support services for teleworkers.

ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring platforms.

Video Conferencing Consultants
Progent can provide the support of an accredited video conferencing consultant with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, install, expand, or troubleshoot a telepresence solution that protects your investment and optimizes the strategic value of your IT system. Progent can also provide the services of network infrastructure engineers who can help companies of any size to create and maintain a network that delivers the performance, dependability, protection, and scalability required to accommodate your telepresence solution.

SharePoint Server Support Services
Progent's Microsoft-certified SharePoint Server engineers offer SharePoint 2019 planning assistance, Microsoft SharePoint 2016 solution development, Microsoft SharePoint Server 2013 upgrade planning, and Microsoft SharePoint Server 2010 maintenance. Progent can assist you to evaluate the business justification for deploying the current version of Microsoft SharePoint, consult with you on the most appropriate version of SharePoint Portal Server for your application, offer setup and deployment expertise, help you to install Microsoft SQL Server as a supporting DBM, improve your network integrity, integrate your standard and customized application programs to operate with SharePoint Server, develop a company-wide security strategy that encompasses portal solutions, and provide maintenance and Help Desk Call Center services.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the network security capabilities covered within the GIAC accreditation such as evaluating network security mechanisms, event management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting security events.

VoIP Solutions Consulting Services for Teleworkers
Progent can help small and medium-size organizations to configure IP voice technology to provide their remote workforce the benefit of virtual extensions of the company phone infrastructure. To learn about how Progent can assist your at-home workers to configure and debug VoIP platforms, refer to VoIP consulting services for teleworkers.

Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent network consultant for remote or on-premises expertise, phone 1-800-993-9400 or visit Online Computer Support.

© 2002-2026 Progent Corporation. All rights reserved.