Cybersecurity and Information Assurance Consulting

For fast online help with data security issues, companies in Cleveland Ohio have access to world-class troubleshooting by contacting Progent's security engineers. Progent's online support staff is ready to provide fast and affordable assistance with security issues that threaten the productivity of your information system. Progent's security consultants are certified to support environments based on Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced help for vital security and restoration solutions including AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restore testing, immutable backup, and off-premises backup. Progent's broad range of consulting services covers firewall expertise, email filtering and encryption, secure network design, and business continuity preparedness. Progent's technical support staff has been awarded the world's most advanced security accreditations including GIAC (Global Information Assurance Certification) and ISSAP.

Progent offers online security assistance on a per-minute model with no minimum times and without additional charges for sign-up or after hours service. By charging per minute and by providing world-class expertise, Progent's pricing structure keeps costs under control and avoids situations where simple fixes result in major bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when IT staff are likely to be slower to become aware of a break-in and are less able to organize a rapid and forceful response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it takes to recover core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first steps in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses to locate and isolate breached devices and protect clean assets from being penetrated. If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do?
In case your business is now faced with a network security emergency other than ransomware, refer to Progent's Urgent Remote Computer Support to find out how to get fast help. Progent has a team of seasoned cybersecurity specialists who can provide online and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future attacks.

For companies who have prepared beforehand for an attack, the step-by-step post-attack handling model outlined by GIAC is Progent's approved method of reacting to a major security penetration.

Introduction to Security Services
Coordinating network security plus preparedness for recovering vital data and systems after an attack demands a continual effort involving a variety of tools and processes. Progent's certified professionals can assist your business at whatever level in your efforts to guard your information system, ranging from security audits to creating a complete security program. Key technologies supported by Progent's security engineers include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Protection from Email-Borne Spam and Viruses.

Planning and Implementing Secure Networks
Any organization ought to develop a carefully considered security plan that incorporates both preventive and responsive activity. The pre-attack strategy is a collection of precautions that helps to reduce vulnerabilities. The post-attack strategy defines activities to assist security personnel to inventory the damage caused by a breach, repair the damage, record the event, and restore business activity as soon as possible. Progent can advise you how to design security into your business processes. Progent can set up scanning utilities, define and implement a safe network infrastructure, and propose procedures and policies to optimize the protection of your network. Progent's security experts are available to help you to configure a firewall, deploy safe online and mobile access to email and data, and configure an efficient VPN.

If your company is looking for an economical way for outsourcing your network security administration, Progent's Round-the-clock Monitoring Packages include non-stop online system monitoring and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that comply with government security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Recovery and Security Forensics
Progent offers skill in restoring systems and servers that have been compromised, are suspect, or have stopped working following a security attack. Progent can help determine the damage caused by the attack, restore ordinary functions, and recover data lost owing to the breach. Progent's certified specialists can also manage a comprehensive failure analysis by going over event logs and utilizing a variety of proven forensics tools. Progent's background with security issues reduces your downtime and permits Progent to suggest effective ways to avoid or mitigate future attacks.

Ransomware Removal and Restoration Consulting
Progent can provide the services of proven ransomware recovery experts with the knowledge to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware cleanup and recovery services.

Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) staff members commonly use their personal computing devices and usually operate in a unsecured physical area. This multiplies their susceptibility to malware threats and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies built on leading practices. Progent's veteran group of telecommuter support experts can assist you to design, implement and maintain a compliant security solution that guards vital information assets in environments that incorporate remote workers and hybrid workers.

Patch Management Services
Progent's support services for patch management provide businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. In addition to optimizing the security and reliability of your IT environment, Progent's patch management services free up time for your IT team to concentrate on line-of-business initiatives and activities that deliver the highest business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat defense platform that features computer learning algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in minutes to defend endpoints against increasingly sophisticated assaults such as ransomware, familiar and zero-day malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response software deployed by Progent to provide control and visibility of a client's network in the first stages of a ransomware recovery emergency. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.

Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, automated assessment of your network to help you find, rank, fix, and confirm cybersecurity weaknesses before malicious hackers can exploit them. NodeZero pentests can plant so-called tripwires like fake files or credentials to find out when your environment is actively being probed along various attack vectors. Tripwires provide sufficient detail to make it possible to take action quickly with your incident response tools and procedures before an attacker can wreak havoc. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can determine your present security profile. Progent can also help you to harden your network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and provides optimum protection for on-prem, multi-cloud, and perimeter IT assets. To find out more details about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test platform, refer to Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is a key part of any overall network security plan. Progent's security experts can run thorough intrusion checks without the knowledge of your company's in-house IT staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event history monitoring are correctly configured and actively observed. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks common to the latest variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire threat progression including protection, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and fast recovery of critical files, apps, system images, and VMs. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural calamities, fire, malware like ransomware, human error, malicious insiders, or application glitches. Managed backup services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security companies to provide web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured application and enter your password you are requested to confirm who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used as this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified consultants can provide unique consulting support in vital areas of IT security such as:

Vulnerability Evaluation and Security Compliance Assessment
Progent provides experience with information risk auditing tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system scans to reveal potential security gaps. Progent has broad skills with these and similar tools and can assist you to analyze assessment reports and respond appropriately. Progent's certified security engineers also provide web application validation and can perform expert assessments of enterprise-wide security to assess your organization's compliance with key worldwide security standards such as HIPAA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless security including stationary wireless equipment plus portable handsets. Find out more information about Progent's Information Risk Audits and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical expertise for Cisco's entire range of security and VPN technologies such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out additional details concerning Cisco Security, Virtual Private Network and Wireless Support.

Additional Firewall and VPN Technologies
In addition to supporting a wide range of network security technologies available from Microsoft and Cisco, Progent can provide organizations of any size top-level engineering services for security products from other important firewall and VPN vendors. Progent's consultants offer:

• Palo Alto Networks PA-Series Firewalls Engineering Services
• Check Point Software Support
• Barracuda CloudGen Firewall Consulting
• WatchGuard Technical Assistance
• Juniper/NetScreen Deployment and Support
• SonicWall Support
• Fortinet FortiGate Firewall Engineering Services
• Symantec Corp Technical Assistance

Read additional details about Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through verified professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity management procedures, security design and test systems, connection permission methodology, software development security, operations security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Find out more information concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity consultants have been awarded ISSAP accreditation following thorough examination and substantial experience. field experience with network security architecture. ISSAP consultants have in-depth knowledge of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.

Learn more details concerning Progent's ISSAP Accredited Secure IT Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your organization to utilize modern system security engineering principles and processes in system development, evaluate system security designs according to cybersecurity engineering best practices, produce cohesive system designs that incorporate compliant security features for all key system functions, develop efficient design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational requirements with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Services
The CISA accreditation is a prestigious achievement that signifies mastery in IS security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo an extensive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Certified security professional able to help businesses in the areas of information systems audit services, IT administration, network assets and architecture planned useful life, IT support, protecting information resources, and disaster recovery preparedness.

Read more information concerning Progent's Certified Information Systems Auditor Professional Expertise.

CRISC-certified Network Risk Mitigation Experts
The CRISC program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and maintain IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and carry out a workplace continuity strategy based on industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management services are a good fit the support available from Progent's CISA-Premier consultants for impartially assessing your IT control design and with the expertise of Progent's CISM-certified experts for defining security policies and procedures.

Get more information about Progent's CRISC-certified Network Risk Management Consulting.

Global Information Assurance Certification Consulting Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security professionals. GIAC's mission is to ensure that an accredited security consultant has the knowledge needed to provide services in key categories of system, information, and application software security. GIAC accreditations are recognized by companies and government organizations throughout the world including U.S. NSA. Progent offers the support of certified professionals for any of the network security disciplines covered within GIAC certification topics such as assessing perimeters, incident response, intrusion detection, web-based services security, and SIEM solutions.

Find out more information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Help
If your business is located in Cleveland Ohio and you need computer security support services, call Progent at 800-993-9400 or refer to Contact Progent.

Cleveland region Contact Information:
Progent offers consulting services and onsite technical support throughout Cleveland and the surrounding metro areas.