Wireless Consulting Services

Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful products for maintaining location-independent connectivity to messaging, calendars, web programs, and other vital business data. Progent can provide Clearwater, Florida companies support from BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's consultants can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of critical management jobs ranging from smartphone configuration and upgrades to mobile security and high availability.

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to do basic jobs such as:

• Deploy and manage applications
• Plan smartphone, program, and policy updates
• Upgrade BlackBerry smartphone software remotely
• Control user configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-premier consultants can also help your company to use BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

• Set up and support BlackBerry's high-availability architecture using virtual servers
• Deploy BlackBerry devices remotely
• Set specialized administration roles
• Automatically track and report on the overall health of your system

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also assist your business to troubleshoot a broad array of problems concerning synchronization, device recognition, email consistency, web access, mobile connections, IM, workstation software installation, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, system design, deployment strategy and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.