Cisco Certified Network Consulting and Support

Cisco offers a comprehensive catalog of wireless networking products and software tools engineered to enable continual access to information and resources and to facilitate teamwork among workers, partners, vendors, and clients. Cisco's wireless products include Cisco's Small Business, Aironet and Meraki lines of access points (APs), as well as Cisco's Wireless LAN Controller modules and appliances. Progent's certified wireless consultants can enable organizations of any size to utilize Cisco wireless products to accommodate the new model of Bring-Your-Own-Device (BYOD) networks by converging their tethered and untethered environments to achieve simplified configuration, consistently high performance, centralized management, uniform policy enforcement, fault tolerance, and across-the-board security.

The Cisco Unified Wireless Network architecture can expand to up to 18,000 access points with Layer 3 mobility at central or remote locations such as business headquarters, university auditoriums, branches, and home offices. Cisco's Wi-Fi access points and wireless controllers are part of Cisco's Unified Wireless Network and are engineered to deliver the identical degree of security, performance, and manageability for wireless networks that companies demand in their wired ecosystem. Cisco's architecture includes built-in mobile services like Voice over IP, high-definition IP video, and safe guest connectivity. Cisco's Unified Wireless Network technology enables companies to create Wi-Fi environments that streamline the way they do business and improve output through a mobile and collaborative workforce.

Progent's Cisco CCIE network consultants can provide online or onsite expertise to help your organization to plan, configure, maintain, upgrade, and troubleshoot converged wired/wireless network infrastructure of all sizes and for any environment. In addition, Progent can provide value-priced remote and on-premises wireless site surveys to help your company to design and install a wireless LAN with customized access point clusters optimized for your specific office layout, building characteristics, and application workloads. Small Business, Aironet, Meraki and Catalyst Access Points (APs)
Cisco's Small Business, Aironet, Meraki and Catalyst families of APs allow you to integrate wired/wireless networks to deliver the accessibility, capacity, performance, security and ease of management needed to support virtually any scenario. Cisco's APs range from bare bones, single-radio 802.11b/g/n devices with throughput of 300 Mbps for small businesses or home offices to Wi-Fi 6 APs capable of supporting hundreds of wireless clients on each AP and delivering data rates of more than 5 Gbps. Cisco's latest line of access points can be clustered to deliver the capacity to support sites with high client density and with high usage rates of HD video applications. Cisco Small Business 100, 300 and 500 Family of APs
Cisco's Small Business Family of access points are Linux-powered units engineered as value-priced wireless APs for light workloads. Many models in the Cisco Small Business portfolio of access points work with Cisco's Single Point Setup system, which makes it possible to configure, control and troubleshoot a group of wireless access points from a single AP via a simple browser-based tool. All of the models support Power over Ethernet (POE) and provide Quality of Service (QoS), rogue access point detection, and bridging for wirelessly connecting to a second Ethernet LAN.

The Cisco Small Business WAP121 Access Point is a wallmount, single-radio 2.4GHz device that can support 16 802.11b/g/n wireless clients, includes a 10/100 Ethernet port, permits up to 4 AP devices and 40 active wireless clients per cluster, and supports throughput of 300 Mbps. Cisco's WAP131 is a desktop dual-radio 802.11a/b/g/n wireless access point able to support 16 wireless clients on each radio for a total of up to 32 clients, features a Gigabit Ethernet LAN interface, and delivers throughput of 300 Mbps for each radio. The WAP131 Wireless-N does not allow AP clustering. The Cisco Small Business WAP150 is a value-priced Wave 1 dual-radio 802.11ac/n access point that includes a 1xGE Power over Ethernet port and can support 16 clients per radio with 867 Mbps throughput for AC devices and 300 Mbps for 802.11n devices. Cisco's WAP1501 allows 4 APs per cluster.

Cisco's Small Business WAP321 Wireless-N AP is a wallmount selectable-band (2.4 or 5 GHz) 802.11n device with support for up to 80 active clients sharing an 8-device cluster. The WAP321 has a GE port and can support a sustained data rate of 300 Mbps for the selected radio. Cisco's WAP351 is a dual-band 802.11n wireless access point with a 5-port Gigabit Ethernet interface and can handle 32 active wireless clients per radio for up to 64 clients, and support a sustained data rate of 300 Mbps per radio. The WAP351 access point does not support clustering. The Cisco WAP361 is a dual-radio 802.11ac access point that includes a 5 x Gb Ethernet LAN switch, can support 32 active WLAN clients per radio, and offers 867 Mbps throughput for wireless AC devices and 300 Mbps performance for 802.11n clients. Cisco's WAP361 supports eight WAP361 access points for each cluster. Cisco's wallmount Small Business WAP371 Wireless-AC/N is a dual-band device that supports 802.11n as well as the latest 802.11ac Wi-Fi standard. The WAP371 Wireless-AC/N has a GE interface, can support up to 32 active wireless clients on each radio, and 8 APs for each cluster.

The Cisco Small Business WAP561 802.11n Selectable Band access point features a 10/100/1000 Ethernet LAN interface and dual concurrent radios (2.4 and 5.0 GHz) that deliver 450 Mbps performance for each radio, can handle 64 devices per radio, and allow up to 16 APs for each cluster. The Cisco WAP551 is similar to Cisco's WAP 561 but features a single selectable band. Cisco's Small Business WAP571 and WAP571E (the weather-proof outside version) are dual-band 2.4/5 GHz 802.11ac Wave 1 access points incorporating 2 x GE ports with link aggregation (LAG), and up to 1.9 Gigabit/sec throughput with 1300 Mbps on 802.11ac and 600 Mbps on 11n. Both wireless access points can handle 32 clients on each radio and 16 access points on each cluster.

Cisco's Small Business WAP581 Wireless-AC Wave 2 Wireless Access Point supports the Wi-Fi 5 standard and features 4x4 and 3x3 MU-MIMO technology to deliver 2.8 Gbps throughput at 5 GHz and 0.6 Gbps at 2.4 GHz for an aggregate top throughput of 2.4 Gbps. The Small Business WAP581 includes a fixed 2.5G Ethernet interface and a 10/100/1000 Ethernet port with 802.3at Power over Ethernet. Cisco's WAP581 Wave 2 Wi-Fi 5 access point can handle as many as 200 connective client users, up to 50 active client users per radio, 16 access points per cluster, and 960 active client users per cluster.

To find out more about Progent's support for current and legacy Cisco Small Business family of wireless access points, see Cisco Small Business wireless APs configuration and troubleshooting. Cisco's Aironet Line of Access Points
Cisco's Aironet portfolio of indoor and outdoor wireless access points has for years been the market leading AP product. Aironet wireless access points run the gamut from value-priced entry-level devices to enterprise-class APs. The Aironet family cover several generations of models supporting the evolving 11x standard. The latest portfolio of Aironet APs work with Cisco's Unified Wireless Network architecture and come with 802.11ac technology, which delivers three times the speed as well as greater range and density than the previous generation of devices. Cisco's current dual-band Aironet APs can support 802.11n at 2.4 GHz for client devices without 802.11ac capability.

The earliest Aironet access points are now outdated units that have reached end-of-life status and are not supported by Cisco. Progent continues to support the entire Aironet family of access points and can help your company to maintain your existing Aironet Wi-Fi system or upgrade smoothly to current Aironet technology. For more information about Progent's consulting services for current and outdated Aironet access points, refer to Cisco Aironet wireless access points consulting services.

Cisco's Meraki Wireless Access Points
Cisco's portfolio of Meraki dual-band 2.4/5 GHz indoor wireless access points range from budget-friendly models for general use to enterprise-class products that offer up to 5.9 Gigabit per second performance. Every Meraki indoor access point provides next-generation capabilities like self-configuring plug-and-play installation, advanced security, BYOD support, built-in traffic analysis, automatic web-based updates, and unified cloud management for multiple sites. Each Cisco Meraki indoor AP also includes dual high-power radios with boosted reception as well as a dedicated radio that offers intrusion detection and prevention system (WIDS/WIPS) security for threat detection and deep packet inspection.

Cisco's Meraki outdoor APs are IP67 certified, designed to withstand rugged outdoor conditions, and tested to withstand dust, vibration and moisture. Cisco's Meraki outdoor wireless access points include a 1 x Gbit Ethernet port and offer advanced features that include cloud-based management with multi-site visibility and control, native Active Directory integration, built-in antivirus scan, single-click guest access and guest isolation firewall, Layer 7 traffic shaping, plus auto-configuring mesh with MIMO and beamforming. To find out more about Progent's consulting services for Meraki APs and cloud management, refer to Cisco's Meraki access points consulting.

Catalyst 9100 Series Wi-Fi 6 and W-Fi 6E Access Points
Cisco's Catalyst 9100 line of Wi-Fi 6 and 6E 802.11ax access points are intended for environments ranging from telecommuter homes to high-density stadiums. Catalyst 9100 APs are compliant with the 802.11ax standard, known as Wi-Fi 6, which is an evolution of the previous 802.11ac (Wi-Fi 5) standard. Unlike 802.11ac, Wi-Fi 6 is designed to use both the 2.4-Ghz and 5-GHz radio bands. Important technologies supported by Catalyst 9100 Series APs include MU-MIMO support for uplink traffic, dual NAVs for improved reliability, increased device sleep time for reduced power consumption in battery-powered endpoints, adaptive power and sensitivity thresholds for better spectrum utilization, and dynamic fragmentation for reduced overhead. Cisco Catalyst 9100 Series 802.11ax APs support Cisco's Embedded Wireless Controller, handle up to 400 client users per radio, and are powered by Cisco IOS XE Software.

Cisco's Catalyst 9160 Series Wi-Fi 6E access points are the first Cisco APs that have the versatility of being managed either on-prem with Cisco DNA Center or through the cloud using Meraki Dashboard management tools. This enables businesses to transition to cloud-based or hybrid deployments at their own pace. All Catalyst 916x access points meet the a/b/g/n/ac/ax and 6E wireless specifications and support the new 6-GHz band. Each device includes 5 radios and allows a maximum of 400 clients per radio. Every AP also features a dedicated radio for Cisco CleanAir Pro for reducing wireless interference, has a USB 2.0 port, and supports Bluetooth Low Energy. The small-footprint Catalyst 9162 Series AP is intended for small businesses, has three 2x2 radios, and provides 1x 100M/1000M/2.5G mGig Ethernet connectivity.

Cisco's Catalyst 9163E Wi-Fi 6E access point is designed for harsh outdoor venues like campuses or stadiums. The 9163E includes three client serving 2x2 radios, an IoT radio, and a tri-band scanning radio. Interfaces include 1x 100M/1000M/2.5G Multigigabit Ethernet, a management console port (RJ-45), 4x N-Type Wi-Fi antenna connectors, and a GPS/GNSS antenna connector. The AP works with Omnidirectional Dipole Self-Identifying Antennas. The Catalyst 9164 Series access point is intended for small and middle-size organizations, incorporates one 2x2 radio and two 4x4 radios, and provides 1x 100M/1000M/2.5G mGig Ethernet support. The Catalyst 9166 Series access point is suited for large and medium-sized enterprises, includes three 4x4 radios, and features 1x 100M/1000M/2.5G/5G mGig Ethernet connectivity. The 9166 also comes with environmental sensors that detect air quality, temperature, and moisture. To find out more about Progent's consulting services for Cisco's Catalyst 9100 Series Wi-Fi 6/6E 802.11ax Access Points, refer to Wi-Fi 6/6E 802.11ax access points solution design, deployment, and debugging consulting. Cisco 9800 Series 802.11ax Wi-Fi 6 Wireless Controllers
Cisco Catalyst 9800 Series Wi-Fi 6-compatible wireless LAN controllers help you automate and manage modern wireless networks that incorporate 802.11ax APs. The 802.11ax standard, popularly known as Wi-Fi 6, builds on prior generation 802.11ac (called Wi-Fi 5) devices by delivering less latency and more reliable performance, allowing higher client density, offering greater protection, conserving energy for battery-powered handheld devices, and offering more versatility for handling new types of Internet-of-Things (IoT) endpoints. Catalyst 9800 Series wireless controllers feature high availability with transparent software upgrades, hot fixes, and the ability to add APs without downtime. Enhanced cybersecurity technologies include Encrypted Traffic Analytics (ETA), secure boot, and Software-Defined Access (SD-Access). Streaming telemetry permits you to track and analyze network and endpoint health.

All controllers in the Catalyst 9800 line are based on Cisco's IOS XE Software and work with Cisco's DNA Center or Cisco Prime Infrastructure network management tools. Catalyst 9800 wireless network controllers can manage Cisco Aironet Wi-Fi 5 Wave 1 and Wave 2 APs as well as Catalyst 9100 Series Wi-Fi 6 wireless APs. To find out more about Progent's support for Cisco 9800 line of Wi-Fi 6 Wireless Controllers, refer to Catalyst 9800 family of Wi-Fi 6 wireless LAN controllers solution planning, deployment, and debugging consulting.

Cisco Wave 2 802.11ac Wireless Network Controllers
Cisco Wave 2 Wi-Fi controllers enable fast data exchange, deployment, management, analysis and debugging for Cisco Wi-Fi appliances and software services. Cisco offers both hardware and software-based Wi-Fi controllers for unified administration of wireless networks, but networks with a large number of wireless APs typically require physical wireless controllers. Wave 2 wireless controller devices from Cisco deliver major benefits over Wave 1 and earlier products including higher performance, simultaneous support for 1G and 10G Ethernet, improved application visibility and control (AVC), and hardened, built-in protection.

The Cisco 3504 Wireless Controller is an entry-level device available in a desktop form factor and designed for small and medium-sized organizations. You can install the 3504 in a centralized WLAN architecture such as in lean branch and remote offices administered across the wide-area network via FlexConnect, or in mesh deployments where wiring is limited. The 3504 wireless controller supports up to 150 APs and 3,000 clients, offers 4 Gbps performance, and supports 4,096 VLANs. The 3504 controller features a Cisco Multigigabit port and four 1-Gigabit Ethernet ports. APs can be attached directly to the controller via two PoE ports. The 3504 wireless controller offers fast failover for APs and clients, which allows uninterrupted availability for applications. As with other Wave 2 Wi-Fi controllers from Cisco, the 3504 model has the built-in capability to communicate with Cisco Prime Infrastructure, Cisco Mobility Services Engine, and Cisco 5520 and 8540 wireless controllers.

The Cisco 5520 WiFi Controller, offered in a 1 rack unit form factor, is designed to support larger enterprises and campus networks and can be run in centralized, distributed, and mesh deployments. The 5520 wireless controller can handle as many as 1,500 access points and 20,000 clients, offers 20 Gbps throughput, and supports up to 4,096 VLANs. The 5520 WiFi controller features two 10 GE interfaces and incorporates SSD storage, backup fans, optional redundant power supplies, and rapid failover for nonstop availability.

Cisco's 8540 Wireless Controller, offered in a 2 rack unit enclosure, is a top-of-the-line wireless controller designed to support enterprises, service providers, and large campus environments. The 8540 Wireless controller can be run in centralized, distributed, and mesh architectures and supports as many as 6,000 APs and 64,000 users. The 8540 Wireless controller offers data rates up to 40 Gbps and supports up to 4,096 VLANs. The 8340 includes four 1-GB or 10GE ports and features SSD storage, backup power supplies, backup fans, and rapid failover.

Wave 1 Cisco WiFi LAN Controllers
Cisco wireless network controllers cut the time and expense required to deploy, manage, and operate wireless networks by centralizing control of critical tasks like provisioning APs, enforcing consistent policies across converged wired/wireless networks, supporting enterprise-wide Quality of Service for IP voice and video, tracking and troubleshooting system health, activating wireless intrusion prevention system (wIPS) tools to defend against cyber break-ins and Distributed Denial of Service threats, and managing IPv6 and dual-stack clients. Cisco has designed wireless LAN controllers for businesses of all sizes and offers desktop or rackmount appliances, modular add-on wireless controllers for Cisco routers and Catalyst switches, and switches with integrated wireless LAN controllers.

Cisco's Wave 1 WiFi network controllers incorporate Cisco CleanAir technology to minimize RF interference and produce self-healing and self-optimizing wireless networks for maximum 802.11n and 802.11ac performance and protection. Built-in Bonjour Gateways allow discovery, advertisement and policy across WLAN, LAN and WAN for Apple applications. For high availability, Cisco wireless LAN controllers support access point and client stateful failover by enabling a standby HA controller to synchronize with a main wireless controller for AP license tabulation, CAPWAP state and roaming keys, and AP CAPWAP state. If the primary wireless controller fails, thousands of APs and clients can failover in less than a second to the backup controller.

Cisco's Wireless Module for ISR G2 Routers with UCS-E offers entry-level 802.11n and 802.11ac support for Cisco 2900 and 3900 Series routers deployed by smaller businesses and branches. This value-priced and scalable solution can handle up to 200 wireless access points and as many as 6000 clients. (To learn about Progent's online and on-premises consulting and troubleshooting support services for Cisco routers, refer to Cisco router configuration and management consulting.)

Cisco Catalyst 3650 Series are 1RU form-factor switches intended for SMBs and branch offices and features a built-in wireless controller with the capability to support 40 Gb of wireless capacity per switch and up to 25 APs and 1000 wireless clients per switch. Catalyst 3850 Series are 1RU switches intended for mid-size and large organizations and feature an integrated wireless controller with 40 Gb of wireless throughput on each switch and the ability to handle 50 APs and up to 2000 wireless clients. The Wireless Services Module2 (WiSM2) is a plug-in blade for Catalyst 6500 Series switches that include a built-in wireless network controller intended for mid-to-large size enterprises and capable of 20 Gbps performance and able to handle up to 1000 access points and 15,000 clients. (To learn about Progent's online and onsite consulting support for Cisco Catalyst switches, see Catalyst switches configuration and troubleshooting consulting.)

Cisco 2500 Wireless Controllers are value-priced desktop appliances that simplify the deployment and operation of Wi-Fi networks for SMBs and branches. The Cisco 2500 wireless network controller supports 5 to 75 APs and 1000 wireless clients and can deliver sustained performance of up to 1 Gbps.

The Cisco 5500 Series Wireless Controller is an expandable 1RU unit intended for medium-sized to large enterprises and campus environments and can manage 500 access points and 7,000 clients while providing 8 Gbps throughput. The Cisco 5760 Wireless Controller is a 1RU appliance designed for mid-to-large campuses with the ability to manage 1000 access points and 12,000 clients and providing throughput of 60 Gbps to accommodate high wireless client densities and high usage of video-intensive mobile applications.

The Cisco Flex 7500 Series Wireless Controller is designed to enable centralized management of massive collections of wireless remote sites from a single datacenter, avoiding the need for a wireless controller at each remote site. The 1RU Flex 7500 appliance lets you establish a private cloud to deploy, monitor, maintain, and troubleshoot up to 6000 access points and 64,000 wireless clients while supporting 1 Gbps performance. The Cisco 8500 Series Wireless Controller is a 1RU rackmount device designed to monitor and manage Wi-Fi networks for large campuses or for service providers and can be expanded to handle 6000 APs and 64,000 clients while offering 10 Gbps throughput.

To learn more about Cisco wireless controllers, see Cisco Wi-Fi controllers consulting services.Legacy Cisco Access Points, Bridges and Wi-Fi Controllers Supported by Progent
The introduction of the 802.11ac standard for wireless connectivity largely rendered obsolete the prior generations of Wi-Fi products for venues that have high numbers of clients and high usage of video-intensive applications. Even for organizations who do not require the bandwidth efficiency of 802.11ac Wi-Fi, a large number of Cisco wireless products have reached end-of-life status, which can represent significant service and compliance problems. Progent's Cisco-certified consulting experts provide remote and on-premises support services for a broad array of earlier-generation Cisco wireless products. Progent can in addition assist organizations to evaluate the financial justification for upgrading up-of-date wireless technology and can assist in designing and carrying out cost-effective, seamless migrations. The following are a sample of Cisco older-generation wireless devices that Progent's consultants continue to support.

Legacy Cisco Aironet APs
Cisco Aironet 1000 or 1130AG Series APs are ideal for conventional workplaces and other sites which have little environmental variability. These access points include integrated antennas that offer dependable radio range patterns. The 1130G family device is offered for controlled locations that do not allow 5GHz operation.

Cisco Aironet 1230AG/1240AG family wireless access points are ideal for more challenging RF environments such as manufacturing plants and warehouses or above ceiling structures which often require flexible protruding antennas and durable cases. The 1240G family wireless access point is available for regulatory locations that do not permit 802.11a/5GHz operation.

Aironet 1500 lightweight outdoor mesh APs offer an economical, expandable, secure outdoor wireless mechanism for campus areas and for public sites that require access for portable devices.

Legacy Cisco Aironet Wireless LAN Bridges
Cisco wireless LAN bridges offer a high-performance and multi-featured technology for connecting multiple LANs in a metropolitan situation or public wireless environment. Cisco bridges offer a flexible, easy-to-use technology that meets the security needs of wide-area networking specialists. They handle both PTP and PMP deployments with excellent range and support for traffic rates as high as 54 Mbps.

Cisco Aironet wireless bridges deliver throughput several times faster than E1/T1 lines for a fraction of the expense, doing away with the requirement for costly leased lines when connecting separate buildings. Because bridges require no periodic costs, savings on connection bills rapidly cover the startup equipment investment. Private lines and in some cases leased lines using metal or fiber-optic cable can require considerable startup costs when they are separated by obstacles such as highways, train tracks, or bodies of water. Cisco wireless LAN bridges can be installed quickly with a fast ROI.

Cisco 1300 family outdoor access points/bridges can be implemented as independent access points, bridges, or wireless group bridges. These appliances have a ruggedized cover and provide high-speed, economical wireless interfaces between numerous fixed or mobile environments and clients.

Cisco Aironet 1400 family wireless bridges offer fast, reliable outside wireless bridging for LOS environments. These devices are housed in a durable enclosure that can withstand severe outside environments and can operate within wide temperature ranges.

Legacy Cisco WLAN Controllers
Cisco WLAN Controllers provide single-point management of wireless networks by simplifying the handling of common functions including integrated intrusion prevention system (IPS), fast RF management, automatic deployment, and N+1 redundancy. Cisco Wireless controllers work with lightweight wireless access points to deliver enhanced throughput and high-end management capabilities.

WLAN Controllers offer the control, scalability, security, and resilience that IT managers require to build safe, large-scale wireless networks, from branch locations to small companies to headquarter campuses. Cisco's legacy WLCs can be configured together to offer accommodation for as many as 2400 access points per roaming domain.

The Cisco WLCM or WLCM-E Wireless LAN Controller Module for IS Routers offers small-to mid-size businesses (SMBs) and large corporations a cost effective solution to implement and manage secure WLANs at branch locations. These controllers supervise as many as 12 Cisco Aironet access points and are installable in 2800/3800 Integrated Services Routers and Cisco 3700 Series Integrated Services Routers. (To learn concerning Progent's remote and on-premises consulting services for Cisco routers, refer to Cisco router deployment and troubleshooting consulting.) How Progent's Engineers Can Assist Your Business with Cisco Wireless Devices
Progent can provide a Cisco-certified consultant to help your business to design, install, maintain and repair a converged wired/wireless ecosystem incorporating a broad range of wireless products that provide the same protection, extensibility, and ease of management you demand from your wired network. Progent can assist you to maintain early-generation Wi-Fi solutions from Cisco or migrate seamlessly to current 802.11ax-compatible products. Progent's CISM, CISSP, and ISSAP security specialists can advise you about how to design security into your WLAN and into your company's processes. Progent's disaster recovery consultants and business continuity planners can help you to configure the HA features incorporated into Cisco's wireless and wired products so your converged network delivers significant business value.

Progent's Wi-Fi Site Survey assists you to design and implement a robust WLAN customized for your environment, offering a wireless ecosystem that delivers seamless coverage, high speed and capacity, QoS features to accommodate IP voice and video, advanced security and compliance, and simplified management. Progent's Wi-Fi Site Survey can be delivered remotely to reduce time and expense, or on premises to deal with more difficult facilities.

For a further discussion of Progent's wireless consulting services, visit Progent's Wireless LAN Expertise. To find out more details about Progent's consulting help for Cisco technology, select a topic:

• Overview of Cisco Expertise
• Fast and Affordable Remote Support from a Cisco Certified Internetwork Expert (CCIE) Engineer
• Cisco Firepower Series Firewalls: Configuration and Troubleshooting Expertise
• Cisco ASA 5500-X Series Firewall with Firepower: Consulting and Troubleshooting Expertise
• Cisco ASA 5500 Firewalls Troubleshooting Assistance
• PIX 500 Firewall Engineering Services
• Cisco Routers Engineering Support
• Cisco Aironet APs Deployment Support
• Cisco Small Business 100, 300 and 500 Wireless Access Points Engineering Services
• Catalyst Wi-Fi 6/6E Access Points Solution Design, Deployment and Debugging Consulting
• Cisco WiFi Controllers Support Services
• Meraki APs Design Expertise
• Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
• Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Wireless IP Phone Solutions
• Cisco Jabber Migration and Support Expertise
• Cisco Catalyst Switches Configuration and Maintenance Expertise
• Cisco Nexus Switches Configuration and Maintenance Expertise
• Cisco Meraki MS Switches Configuration and Maintenance Expertise
• Cisco VPN Integration Expertise
• SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Consulting
• Cisco Duo MFA Two-factor Authentication (2FA) Services for an At-Home Workforce
• Infrastructure Design for Cisco-powered Datacenters
• Data Center Design Consulting for Service Providers
• Unified Cloud-based and Hybrid Network Management Techniques for Cisco Infrastructure

If you wish to get in touch with Progent about technical support for Cisco technology, phone 1-800-993-9400 or see Contact Progent.