Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Chicago organization to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Chicago, Illinois companies to succeed with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A broad selection of video conferencing platforms from leading vendors support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their various partners and clients. Progent can help you to manage your current conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to support your remote employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and help you to tune your network architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Chicago, Illinois company, phone 1-800-993-9400 or go to Contact Progent.

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