For immediate online help with data security issues, businesses in Chicago Illinois have access to world-class troubleshooting by contacting Progent's security professionals. Progent's remote support staff is available to offer fast and low-cost help with security crises that are impacting the viability of your IT network. Progent's accredited engineers are premier to support systems based on Microsoft, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced support for vital security and recovery solutions like AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restoration validation and testing, immutable backup, and off-site backup. Progent's wide array of consulting services covers firewall expertise, email security, protected system architecture, and business continuity preparedness. Progent's technical support staff has earned the world's most advanced security certifications including Global Information Assurance Certification and ISSAP.

Progent provides online security support on a by-the-minute model without minimum times and no additional fees for setup or after hours support. By charging by the minute and by delivering world-class help, Progent's pricing policy keeps costs low and eliminates scenarios where simple solutions entail major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to become aware of a break-in and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can make inside a target's system, the longer it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist you to identify and quarantine infected servers and endpoints and guard undamaged resources from being compromised. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Are We Supposed to Do?
Network Security Consulting FirmIn case your business is now experiencing a network security crisis other than ransomware, refer to Progent's Emergency Online Computer Support to find out how to receive fast assistance. Progent maintains a pool of veteran cybersecurity specialists who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to guard against future attacks.

For businesses who have planned carefully for being hacked, the formal post-attack response procedure outlined by GIAC is Progent's approved method of reacting to a serious security attack.

Introduction to Progent's Security Services
Managing data protection as well as preparation for recovering vital data and functions after a security breach requires an on-going program involving an array of tools and procedures. Progent's security engineers can help your organization at any level in your efforts to safeguard your IT network, ranging from security audits to designing a complete security program. Some technologies covered by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.

Planning and Building Secure Networks
Every company should develop a carefully thought out security plan that incorporates both proactive and responsive elements. The pre-attack strategy is a collection of precautions that helps to minimize vulnerabilities. The post-attack strategy specifies activities to help security staff to inventory the damage caused by a breach, remediate the damage, record the experience, and restore business functions as quickly as possible. Progent can advise you how to incorporate security into your company processes. Progent can install auditing utilities, define and execute a secure IT architecture, and recommend processes and policies that will enhance the safety of your information system. Progent's security professionals are ready to help you to configure a firewall, deploy protected offsite access to e-mail and information, and install an efficient VPN.

If you are looking for an economical way for outsourcing your security administration, Progent's 24x7 Monitoring Options feature automated remote server monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that comply with government security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

System Recovery and Security Forensics
Progent provides skill in restoring systems and servers that have been hacked, are in question, or have stopped working because of a security breakdown. Progent can help evaluate the losses caused by the breach, restore ordinary functions, and recover data compromised as a result of the event. Progent's certified specialists can also perform a comprehensive forensic evaluation by going over event logs and using a variety of advanced forensics tools. Progent's experience with security issues minimizes your business disruption and permits Progent to recommend effective measures to prevent or mitigate future attacks.

Ransomware Removal and Restoration Expertise
Progent can provide the help of proven ransomware recovery experts with the skills to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware removal and recovery consulting.

Work-from-Home Security Consulting
Work-from-Home staff members commonly utilize their own devices and usually work in a unsecured physical environment. This situation increases their susceptibility to cyber threats and calls for judicious deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of security policies built on best practices. Progent's veteran roster of at-home workforce solutions consultants can assist you to plan, implement and manage an effective cybersecurity solution that guards critical information resources in environments that include telecommuters and hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT staff to focus on more strategic initiatives and activities that derive maximum business value from your network. Find out more about Progent's patch management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat defense platform that includes computer learning software and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to defend endpoints against increasingly sophisticated assaults such as ransomware, familiar and brand-new malware, trojans, hacking tool sets, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first incident response tool deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response consulting.

Support for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable assessment of your internal and perimeter network so you can find, prioritize, fix, and verify cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can insert so-called tripwires like fake files or credentials to detect whether your environment is being probed along key attack paths. Tripwires generate enough detail to allow you to react promptly with your SIEM workflows before an attacker can wreak havoc. Progent offers the skills of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can determine your present security profile. Progent's NodeZero experts can also help you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To find out more details about Progent's threat assessment services powered by on NodeZero's penetration test platform, see Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration Security Testing Services
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security professionals can run extensive intrusion tests without the knowledge of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event history analysis are correctly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest versions of ransomware. Learn more about Progent's Stealth Penetration Testing Services.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior analysis tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with advanced backup technology companies to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your data backup operations and enable non-disruptive backup and fast recovery of critical files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, human error, ill-intentioned employees, or application bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to deliver web-based management and world-class security for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and enter your password you are asked to verify who you are via a unit that only you possess and that is accessed using a separate network channel. A broad selection of out-of-band devices can be used for this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For more information about Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's veteran consultants can provide unique expertise in key facets of network security including:

Information Risk Evaluation and Security Compliance Testing
Progent offers experience with information risk evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic system tests to reveal potential security problems. Progent has extensive experience with these and similar utilities and can assist you to understand audit reports and respond efficiently. Progent's certified security consultants also can perform web application validation and can conduct thorough evaluation of enterprise-wide security to determine your company's compliance with major worldwide security specifications including FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances as well as portable devices. Get more information about Progent's Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class technical expertise for Cisco's complete range of protection and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, and Catalyst switches. Read additional details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network Consulting Services
In addition to being expert in a wide range of network security technologies available from Microsoft and Cisco, Progent can provide businesses of any size expert support for technologies from other major firewall and Virtual Private Network vendors. Progent's consultants can provide:

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager Engineers for Chicago IllinoisCertified Information Security Manager (CISM) identifies the basic skills and worldwide benchmarks of service that information security managers are required to master. It provides business management the confidence that those who have been awarded their CISM have the background and knowledge to provide efficient security management and engineering support. Progent can offer a CISM support professional to help your enterprise in key security areas including information security governance, risk management, data security program control, and crisis response support.

Learn more information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified System Security Professionals for Chicago IllinoisProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP accreditation through demonstrated experience, rigorous study, and formal examination. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity administration practices, security design and test systems, connection control systems, software development security, operations security, hardware security, encryption, communications, network security, and disaster recovery planning.

Learn more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Chicago IllinoisProgent's ISSAP Certified security consultants have been awarded ISSAP certification following rigorous examination and substantial hands-on work with network security design. ISSAP security experts have acquired in-depth understanding of access management mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.

Find out additional details about Progent's ISSAP Certified Protected IT Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to follow current system security engineering theory and techniques in system development, review system security designs based on cybersecurity engineering leading practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define effective design and configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical security models that balance your operational goals with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Support Services
Certified Information Systems Auditor (CISA) Engineers for Chicago IllinoisThe Certified Information Systems Auditor accreditation is a recognized achievement that indicates mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an exhaustive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security audit engineer trained to assist businesses in the areas of IS audit process, IT enforcement, systems and architecture lifecycle, IT service delivery, safeguarding information resources, and disaster recovery planning.

Find out the details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC Risk Management Specialists
CRISC-certified IT Risk Consultants for Chicago IllinoisThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, implement, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help your company to develop and execute a workplace continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support provided by Progent's CISA-Certified security engineers for objectively evaluating your IS management design and also with the services of Progent's CISM-certified experts for designing company-wide security policies.

Read the details about Progent's CRISC Network Risk Management Expertise.

Global Information Assurance Certification Professional Services
Security Consultants with GIAC Certification for Chicago IllinoisGIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security engineers. GIAC's mission is to ensure that a certified security consultant possesses the knowledge necessary to deliver support in vital areas of system, information, and program security. GIAC certifications are acknowledged by businesses and institutions all over the world including U.S. NSA. Progent offers the expertise of GIAC certified professionals for any of the network security capabilities covered under GIAC certification programs such as assessing perimeters, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Find out more information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Support
If your organization is located in Chicago Illinois and you're trying to find cybersecurity expertise, phone Progent at 800-993-9400 or visit Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
(224) 534-2088 Skokie Network Support Services
Chicago 500 North Michigan Avenue
Chicago, IL 60611
(312) 800-0223 Chicago Network Support Services



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