Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting SMBs to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Chattanooga organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Chattanooga, Tennessee organizations to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the company PBX environment to accommodate teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of any size to design or tune a remote IP voice environment that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations optimize their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, see CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and provide as-needed deployment and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Chattanooga, Tennessee business, phone 1-800-993-9400 or visit Contact Progent.