Mobile Consulting Services

Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other vital business data. Progent offers Chatsworth, California businesses the services of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or transition smoothly to a current smartphone solution.

As the sophistication of small business networks has expanded, and as the demand for world-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and support of BlackBerry technology has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently resort to external support firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry technology expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help you with SQL Server 2019 integration support, SQL Server 2016 migration consulting, and Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange Server, Lotus, or Groupwise clients to send and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry BES Server also streamlines a broad variety of key management tasks ranging from smartphone setup and updates to mobile security and high availability.

Progent's BlackBerry-premier engineers can help you use BlackBerry BES Server to do basic jobs like:

• Deploy and manage applications
• Schedule device, program, and policy updates
• Upgrade BlackBerry device software wirelessly
• Manage client settings with BES Server's vast selection of policies

Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

• Install and support BES Server's high-availability infrastructure using virtualization
• Install BlackBerry smartphones remotely
• Set custom management roles
• Automatically track and report on the health of your BlackBerry system

Expert RIM BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert assistance to businesses in the Chatsworth region or anywhere in California. Progent's seasoned remote consulting experts have helped businesses resolve computer issues and cut support costs in each state in the U.S. and established a substantial following of satisfied customers. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a broad selection of technologies related to BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can in addition help you to troubleshoot a wide range of problems associated with synchronization, handset detection, email consistency, web access, mobile connectivity, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs at a minimum and, by handling issues quickly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
In order to contact Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.