Expanding your at-home workforce can have a major impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Charlotte company to pick the right technologies and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Charlotte, North Caroline businesses to with any facet of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for Teleworkers
A wide selection of video conferencing products from major technology companies enable virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your current conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include voice/video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your network architecture to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Charlotte, North Caroline business, phone 1-800-993-9400 or refer to Contact Progent.

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